BUSINESS C439
Western Governors University
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BUSINESS C439 Capstone Task 2 Executive Summary Healthcare Management Capstone – C439: Task 2 (Executive Summary)
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Healthcare Management Capstone – C439: 
Task 2 (Executive Summary) 
1. Summary of the opportunity (i.e., what the problem is, why it is a problem, and why it 
should be fixed): Our current paper charting system is a problem. Paper charts are very 
time consuming to utilize. Flipping through pages of physician notes to find a patient 
history, scanning through chart pages to find lab results, and trying to find and then 
decipher written physician orders; this all takes up an immense amount of ...
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BUSINESS C439 C439 Healthcare Management Capstone Task 1.
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Healthcare Management Capstone Task 1 
A1. One identified healthcare management opportunity 
Over the course of my program with Western Governors University, I’ve been able to 
experience working in two different applications in Healthcare Management and Strategy, as 
well as Technology Applications in Healthcare. However, if I had to choose one opportunity that 
is directly relevant to my job role, I would choose applications in Healthcare Management and 
Strategy as I am currently a Manager ...
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BUSINESS C439 C439 Healthcare Management Capstone Task 3 Healthcare Management Capstone Task 3
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A1. Three leadership theories reinforced throughout HCM 
There are three main leadership theories that I’ve learned over the course of my 
schooling at Western Governors University, and I’ve been able to adapt to them and implement 
them into my managerial role at my current job. The first of these theories is transformational 
leadership. As an operational and people leader I often find that I’m transforming to the 
environmental changes around me, as well as managing up and showing passi...
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BUSINESS C439 C439 Healthcare Management Capstone Task 3
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Healthcare Management Capstone Task 3 
A1. Three leadership theories reinforced throughout HCM 
There are three main leadership theories that I’ve learned over the course of my 
schooling at Western Governors University, and I’ve been able to adapt to them and implement 
them into my managerial role at my current job. The first of these theories is transformational 
leadership. As an operational and people leader I often find that I’m transforming to the 
environmental changes around me, a...
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BUSINESS C439Task 3 Capstone Healthcare Management Capstone
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1. Some of the most significant career lessons based on leadership concepts I have learned 
while studying at WGU include that to be an effective leader you must elevate beyond your 
personal needs and wants to help those around you focus on the bigger picture for the 
overall organization and its goals and values. I also have learned that some people are 
inherently more adapt to being an effective leader if they possess certain characteristics. 
These include their overall knowledge base, thei...
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Task 2 C439 Healthcare Management Capstone Task 2
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Task 2 C439 Healthcare Management Capstone 
 
 
 
 
 
 
 
 
 
 
 
 
Task 2: Executive Summary 
 
 
Michelle W. 
Healthcare Management Capstone – C439 01/27/2021 
 
 
A.	Executive summary: 
 
1.	Summary of the opportunity 
 
Due to recent events, our hospital has the opportunity to renew trust with our patients and the community we serve. We can renew our trust by increasing our health information security measures, require HIPAA rules and regulations compliance training, implement a new EHR s...
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