WGU Operations Management C215

Western Governors University

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WGU C215 Bundled Exams with Complete Solution | Verified | Everything you Need!!
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WGU C215 Bundled Exams with Complete Solution | Verified | Everything you Need!!

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WGU Operations Management - C215, Exam Review Questions and answers, rated A+ 2024

WGU Operations Management - C215, Exam Review Questions and answers, rated A+ 2024
Exam (elaborations) • 10 pages • 2023
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Fitness for use - -How well the product performs for its intended use Support Services - -quality defined in terms of the support provided after the product or service is purchased Value for Price Paid - -Evaluation of usefulness vs. price paid Psychological Criteria - -Focuses on judgmental evaluations of what constitutes product or service excellence. 14 Points for Quality Improvement - -Created (by Deming) to guide companies in quality improvement stressed managements responsibility fo...