- Study guides, Class notes & Summaries

ABC Classification - ANSWERa method for determining level of control and frequency of review of inventory items Acceptable Quality Level (AQL) - ANSWERThe small percentage of defects that consumers are willing to accept. Acceptable Sampling - ANSWERThe process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results

Total Quality Management (TQM) Philosophy - ANSWER1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality Process Capability Index (Cpk) - ANSWERBasic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities. Uses both the process variability and the process ...

ABC classification - ANSWERA method for determining level of control and frequency of review of inventory items. Acceptable quality level (AQL) - ANSWERThe small percentage of defects that consumers are willing to accept. Acceptance sampling - ANSWERThe process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results.

Average amount of time product take to move through the system - ANSWERThoughput time demand-based options - ANSWERA group of options that respond to demand fluctuations through the use of inventory or back orders, or by shifting the demand pattern. finished goods inventory - ANSWER-manufactured items that are completed and ready for sale -used to absorb demand fluctuations

Control chart - ANSWERWhich quality control tool should be used to monitor the current status or end result of a process? Technical tools and People involvement. - ANSWERWhat are two important aspects of Six Sigma? Capacity utilization - ANSWERWhich capacity planning measurement tells how much capacity a company is using?

Conformance to specifications - ANSWERHow well a product or service meets the targets and tolerances determined by its designers. fitness for use - ANSWERA product can be used as it was intended Value for price paid - ANSWEREvaluation of usefulness vs. price paid

Which definition is used for quality evaluates how well a product performs its intended function? - ANSWERFitness for use Which total quality management (TQM) process was developed to stress management's responsibility for quality? - ANSWER14 points for quality improvement Which total quality management (TQM) process consists of 13 published standards and guidelines? - ANSWERISO 9000

Which definition used for quality evaluates how well a product performs its intended function? - ANSWERFitness for use Which total quality management (TQM) process was developed to stress management's responsibility for quality? - ANSWER14 points for quality improvement Which total quality management (TQM) process consists of 13 published standards and guidelines? - ANSWERISO 9000

Advertising revenue model - ANSWERProvides users with information on services and products and provides an opportunity for suppliers to advertise Affiliate revenue model - ANSWERCompanies receive a referral fee for directing business to an affiliate Appraisal cost - ANSWERThe cost associated with uncovering defects

Total Quality Management (TQM) Philosophy - ANSWER1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality Process Capability Index (Cpk) - ANSWERBasic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities.