Chick fil a - Study guides, Class notes & Summaries

CHICK FIL A CERTIFIED TRAINER TEST ...

What is the Core Four - 1. Create Eye Contact 2. Share a Smile 3. Speak Enthusiastically 4. Stay Connected (Make it Personal) What is the required 2MS Service Behaviors? - 1. Deliver Meals for High Needs Guest 2. Table Touch-ins (Every 10-15 min.) 3. Carry Large Orders to the Car What is the Corporate Purpose? - To glorify God by being a faithful steward of all that's entrusted to us Have a positive influence on all who come in contact with Chick-fil-A What is the Flemington Visio...

CHICK FIL A TEAM TRAINER TEST 2024...

Who determines the value of a product? correct answers The Customers If companies don't determine value, what do they do? correct answers They offer product propositions- A brand's value proposition is the set of benefits or values it promises to deliver to consumers to satisfy their needs. Value propositions answer the customer's question: "Why should I buy your brand rather than a competitor's?" The customers evaluation of the difference between all the benefits and all the costs o...

MARK-3321 Exam 4 Latest Update with Verified Solutions retailing all the activities directly related to the sale of goods and services to the ultimate consumer for personal, nonbusiness use retailer a channel intermediary that sells mainly to consumers list the types of retailers ownership level of service product assortment price 3 types of ownership retailers independent chain store franchise independent retailer a retailer owned by a single person or partnership and no...

Chick-Fil-A Flemington FOH Certification Practice What is the Core Four - 1. Create Eye Contact 2. Share a Smile 3. Speak Enthusiastically 4. Stay Connected (Make it Personal) What is the required 2MS Service Behaviors? - 1. Deliver Meals for High Needs Guest 2. Table Touch-ins (Every 10-15 min.) 3. Carry Large Orders to the Car What is the Corporate Purpose? - To glorify God by being a faithful steward of all that's entrusted to us Have a positive influence on all who com...

Chick-fil-A Certified Trainer (FOH)...

What is post sales customer service? (2 types) correct answers 1) Customer service = focused on enhancing level of customer satisfaction 2) After sale support = focused on building an on-going relationship with the customer - much cheaper to work to keep current customer then having to get a new one T/F: The responsibilities of supply chain managers end when product is delivered to or taken home by the customer? correct answers False Who provides good customer service? Who provides ...

how is a team member apron related to food safety? - Answer *team member should avoid touching apron while working with food *team member should not let soiled apron touch clean dishes *cooked/ready-to-eat food should not come in contact with soiled apron *a loose apron could come in contact with food, and this should be avoided which of the following statements can correctly be made about team member fingernails? - Answer *fingernails must not extend beyond fingertips *false finger...