Cigna certification 2024 - Study guides, Class notes & Summaries

Cigna Certification 2024/2025 questions with correct answers

Cigna Certification QUESTIONS AND ANSWERS (2024/2025) (VERIFIED ANSWERS)

Cigna Certification Test 2024 Updated With Correct Solutions Which of the following is true regarding our paper Scope of Appointment (SOA) guidance for brokers? a. Broker agents must submit a paper SOA along with the enrollment form b. Broker agents may choose to submit or not submit a paper SOA with an application c. Broker agents are exempt from the SOA monitoring process d. A broker agent will not incur an SOA violation even if we find 5 or more non-compliant SOAs e. If a broker agent ...

Mr. Malone wants to enroll in a Devoted Health Medicare Advantage plan during the Medicare Annual Enrollment Period. He can do so by... -He can enroll through all three of these methods. -Call Devoted Health or approved telesales center and enroll over the phone. -Meeting with a licensed and certified Devoted Sales Agent or Broker who completes his enrollment electronically or by paper. -Go online to M or D and enroll online. He can enroll through all three of these methods. ...

Cigna Certification 2024 Questions And Detailed Answers Bella, a telesales agent is enrolling a customer on an inbound call and using the Enrollment script. Which of the following can she do? Substitute the entire script for her own words if it would make better sense to the customer She can skip the script if this is towards the end of AEP and things are fast-paced Change only a few words "here and there" to make it her own as she would with other scripts She must not skip or add...

2024 Selling with Integrity- Telesales- Cigna 1. When enrolling a customer during an inbound call using the Enrollment script, Bella must: - ️ Follow the script verbatim, without skipping or adding any content. 2. Important types of preparation in a sales agent’s regimen include: - ️ Mental Preparation and Material Preparation (a & b). 3. A key Consultative Selling skill that lays the foundation for building trust and establishing a long-term customer relationship is: - ️ D...