Cpss optho - Study guides, Class notes & Summaries

CPSS OPTHO EXAM WITH COMPLETE SOLUTIONS 100%2023/2024

Which of the following telephone techniques will help create a positive image for the practice? - correct answer- Implement a two-ring rule. Always make sure the phone is answered before third-ring. - Acknowledge the caller by name -Minimize customer hold time and frequently return to reassure the caller they have not been forgotten Which of the following actions will help you portray a positive image on the telephone? - correct answer-Placing mirror on desk -Use positive language -Repl...

CPSS Optho Exam (Latest 2023 – 2024) Graded A+

CPSS Optho Exam

CPSS Optho Exam Questions and answers 2023

Which of the following telephone techniques will help create a positive image for the practice? Correct Answer - Implement a two-ring rule. Always make sure the phone is answered before third-ring. - Acknowledge the caller by name -Minimize customer hold time and frequently return to reassure the caller they have not been forgotten Which of the following actions will help you portray a positive image on the telephone? Correct Answer -Placing mirror on desk -Use positive language -Replac...

CPSS Optho Exam Questions and answers 2023

CPSS Optho Exam 89 Questions with Verified Answers Which of the following telephone techniques will help create a positive image for the practice? - CORRECT ANSWER - Implement a two-ring rule. Always make sure the phone is answered before third-ring. - Acknowledge the caller by name -Minimize customer hold time and frequently return to reassure the caller they have not been forgotten Which of the following actions will help you portray a positive image on the telephone? - CORRECT ANSWER...