Epq 5 - Study guides, Class notes & Summaries

1. TQM: Total Quali- ty Management 2. Customer De- fined Quality 3. Conformance to specification 4. Example of Con- formance to specification is an integrated organizational effort designed to improve quality at every level. TQM is about meeting quality expectations as defined by the customer. measures how well the product or service meets the targets and tolerances determined by its designers. The wait for hotel room service may be specified as 20 minutes, but there may be an acceptable delay...

1. Internal resource constraint 2. Capacity-con- strained 3. Customer Re- lationship Man- agement (CRM) A regular bottleneck Bottleneck caused by inefficient usage Software solutions that enable the firm to collect cus- tomer-specific data 4. allowance factor the amount of time the analyst allows for personal time, fatigue, and unavoidable delays 5. appraisal costs Costs incurred in the process of uncovering defects 6. common Random causes that cannot be identified 7. consumer's ris...

1 Operations and Supply Chain Management - C720 (WGU) Exam Elaborations Graded 100% Operations - The process used to acquire inputs, such as people, capital, and material, and transform them into outputs, such as products and services. Operations Manager - They allocate resources. Capital - Facilities and equipment Competitive Advantage - Developing capabilities that customers value, can be sustained over the long-term, and competitors find difficult to replicate. Inseparability - The proc...

Operations and Supply Chain Management - C720 (WGU) exam graded a Operations *** The process used to acquire inputs, such as people, capital, and material, and transform them into outputs, such as products and services. Operations Manager *** They allocate resources. Capital *** Facilities and equipment Competitive Advantage *** Developing capabilities that customers value, can be sustained over the long-term, and competitors find difficult to replicate. Inseparability *** The pro...

C720 Readiness Assessment 4.0 Under what two conditions should a periodic review system be adopted? Choose 2 answers When a company must manually track inventory levels When a supplier will only deliver at a specific interval When a supplier will not be able to monitor the inventory When the demand for a product is constant, but at a low level What characteristics are mostly associated with a perpetual inventory system? Choose 2 answers When a company must manually track inventor...

WGU C215 Operations Management, Complete Solution 3D Printing 3D Printing is three-dimensional printing technology that deposits materials like plastics and metals in thick layers one atop the other with the process gradually building up one layer at a time until the object is produced. A broad view of JIT A philosophy that encompasses the entire organization. lean production/lean systems ABC classification A method for determining level of control and frequency of review of inventory i...

1. raw materials inventory: What are purchased items or extracted materials that will be transformed into components or products called? 2. anticipation inventory: Which inventory function specifically is designed to allow the company to maintain a level production strategy? 3. anticipation inventor: Which is the primary inventory function that is activated after coupons are distributed to customers? 4. (tD)/365: Which of the following allow you to calculate the average amount of inventory in...

5O concise pages covering all of year 1 and year 2 microeconomic content for edexcel as/a level economics. Enough detail for A* Written by two students: Student 1- 10 9's at GCSE and 5 predicted A*'s in maths, further maths, economics, chemistry and EPQ Student 2- 10 A*'s, 4 achieved A* in maths, further maths, economics and physics (PPE at oxford)

5O concise pages covering all of year 1 and year 2 macroeconomic content for edexcel as/a level economics. Enough detail for A* Written by two students: Student 1- 10 9's at GCSE and 5 predicted A*'s in maths, further maths, economics, chemistry and EPQ Student 2- 10 A*'s, 4 achieved A* in maths, further maths, economics and physics (PPE at oxford)