Hosp 1010 gaillard - Study guides, Class notes & Summaries

HOSP 1010 midterm Prof. Gaillard Exam Questions and Answers 100% Pass The service distinction - Answer- intangibility inseparability perishability variability What is a customer? - Answer- -Customers are the most important people ever in this office, in person or by mail. -Customers don't depend on us, we depend on them. -Customers are not an interruption of our work, they are the purpose of it. -We are not doing them a favor by serving them, they are doing us a favor by giving us th...

HOSP-1010-Gaillard : Midterm Exam Questions and Answers 100% Pass What are the components of the *Service Distinction*? - Answer- -Intangibility -Inseparability -Perishability -Variability -Component of the Service Distinction -Can't be seen, tasted, felt, heard, or smelled before purchase - Answer- intangibility -Component of the Service Distinction -Production & consumption happen simultaneously - Answer- inseparability -Component of the Service Distinction -Can't be stored for la...

HOSP 1010 midterm Prof. Gaillard Exam Questions and Answers 100% Pass The service distinction - Answer- intangibility inseparability perishability variability What is a customer? - Answer- -Customers are the most important people ever in this office, in person or by mail. -Customers don't depend on us, we depend on them. -Customers are not an interruption of our work, they are the purpose of it. -We are not doing them a favor by serving them, they are doing us a favor by giving us th...

hosp 1010 final misc au gaillard Exam Questions and Answers 100% Pass these are examples of _________ ______. -sporting events -festivals -corporate events -conventions -social - Answer- special events seminars, workshops, meetings, conferences are types of _____________ events. - Answer- corporate conventions, trade shows, meetings are types of __________ events. - Answer- association _______ balls and fund-raising events - Answer- charity this kind of wine dominates in terms of ac...

hosp 1010 final misc au gaillard Exam Questions and Answers 100% Pass these are examples of _________ ______. -sporting events -festivals -corporate events -conventions -social - Answer- special events seminars, workshops, meetings, conferences are types of _____________ events. - Answer- corporate conventions, trade shows, meetings are types of __________ events. - Answer- association _______ balls and fund-raising events - Answer- charity this kind of wine dominates in terms of ac...

hosp 1010 final misc au gaillard exam questions and answers these are examples of _________ ______. -sporting events -festivals -corporate events -conventions -social - Answer- special events seminars, workshops, meetings, conferences are types of _____________ events. - Answer- corporate conventions, trade shows, meetings are types of __________ events. - Answer- association _______ balls and fund-raising events - Answer- charity this kind of wine dominates in terms of actual wine ...

Hosp 1010 Gaillard Midterm Exam Questions and Answers 100% Pass - Answer- hospitality intangibility, inseparability, perishability, variability - Answer- the service distinction can't be seen, tasted, felt, heard, or smelled before purchase - Answer- intangibility production and consumption happen simultaneously - Answer- inseparability can't be stores for later sale or use - Answer- Perishability quality depends on who provides them, when, where, and how - Answer- variability the most...

Hosp 1010 Gaillard Midterm Exam Questions and Answers 100% Pass - Answer- hospitality intangibility, inseparability, perishability, variability - Answer- the service distinction can't be seen, tasted, felt, heard, or smelled before purchase - Answer- intangibility production and consumption happen simultaneously - Answer- inseparability can't be stores for later sale or use - Answer- Perishability quality depends on who provides them, when, where, and how - Answer- variability the most...

hosp 1010 final misc au gaillard exam questions and answers these are examples of _________ ______. -sporting events -festivals -corporate events -conventions -social - Answer- special events seminars, workshops, meetings, conferences are types of _____________ events. - Answer- corporate conventions, trade shows, meetings are types of __________ events. - Answer- association _______ balls and fund-raising events - Answer- charity this kind of wine dominates in terms of actual wine ...

Hosp 1010 Gaillard Midterm Graded A+ hospitality ️ the service distinction ️intangibility, inseparability, perishability, variability intangibility ️can't be seen, tasted, felt, heard, or smelled before purchase inseparability ️production and consumption happen simultaneously Perishability ️can't be stores for later sale or use variability ️quality depends on who provides them, when, where, and how consumer ️the most important people, we depends on them, the purpose...