Itil 4 foundation exam 1 - Study guides, Class notes & Summaries

CISA Study Notes Exam 181 Questions with Verified Answers Who is responsible for imposing an IT governance model encompassing IT strategy, information security, and formal enterprise architectural mandates? - CORRECT ANSWER IT executives and the Board of Directors The party that performs strategic planning, addresses near-term and long-term requirements aligning business objectives, and technology strategies. - CORRECT ANSWER The Steering Committee What three elements allow validation o...

ITIL (Information Technology Infrastructure Library) - correct answer A best practice guidance for IT service management. Origin of England in the late 1980s. itSMF (IT Service Management Forum) - correct answer The itSMF is a global non-profit organization that supports IT service management, particularly through publications in the ITSM Library series. AXELOS - correct answer The organization responsible for developing and managing a portfolio of best practice methodologies, including IT...

CISA Study Notes Exam 181 Questions with Verified Answers Who is responsible for imposing an IT governance model encompassing IT strategy, information security, and formal enterprise architectural mandates? - CORRECT ANSWER IT executives and the Board of Directors The party that performs strategic planning, addresses near-term and long-term requirements aligning business objectives, and technology strategies. - CORRECT ANSWER The Steering Committee What three elements allow validation o...

ITIL 4 FOUNDATION EXAM REVIEW QUESTIONS AND ANSWERS, GRADED A+. VERIFIED/ governance - -the means by which an organization is directed and controlled service management - -A set of specialized organizational capabilities for providing value to customers in the form of services value - -the perceived benefits, usefulness, and importance of something Who determines the perceived value? - -the RECIPIENT value is objective - -False organization - -a person or a group of people that have it...

ITIL 4 FOUNDATION PRACTICE EXAM REVIEW QUESTIONS AND ANSWERS, GRADED A+/ VERIFIED/ How does prioritization of incidents assist in incident Managment? - It ensures that incidents are resolved as quickly as possible Which value chain activity provides information about service Improvements to all value chain activities - Improve Which is the a purpose of the "information security" practice - Protect the information needed by the organization to conduct business Which are the key acti...

ITIL 4 Foundation | Practice Exam 1 d - What is the definition of a service? a) The means by which an organization is directed and controlled b) A set of specialized organizational capabilities for enabling value to customers c) A method for visualizing work, identifying potential blockages and resource conflicts, and managing work in progress d) A means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage spe...

CISA Study Notes Exam 181 Questions with Verified Answers Who is responsible for imposing an IT governance model encompassing IT strategy, information security, and formal enterprise architectural mandates? - CORRECT ANSWER IT executives and the Board of Directors The party that performs strategic planning, addresses near-term and long-term requirements aligning business objectives, and technology strategies. - CORRECT ANSWER The Steering Committee What three elements allow validation o...

ITIL Foundation 4 - Practice Exam Questions With 100% Correct Answers.

Question 1 This cloud model is composed of five essential characteristics, three service models, and four deployment models. Please match the characteristics below with their descriptions Characteristic Description 1. Broad a. The provider’s computing resources are combined to Network serve multiple consumers using a multi-tenant model, Access with different physical and virtual resources dynamically assigned and reassigned according to consumer demand 2. Metered Access b. Consumer ...