Mssc stuvia Study guides, Class notes & Summaries

1. An_________ customer is a person or organization that receives services or products in exchange for compensation. a) Internal b) External c) In-house d) Departmental - Answer External 2. Improving external customer satisfaction is the main objective of __________. a) Customer service department. b) Retired employees c) Maintenance departments d) HR departments. - Answer customer service 3. Vendors could be considered what type of customer? a) Main b) Substantial c) Internal ...

Regulations must always be followed when cleaning up _______________. - Answer small amounts of asbestos A cope of the relevant OSHA standard must be available to workers who attend - Answer Osha required training An employee that is promoted __________. - Answer Usually receives additional training for the new position In manufacturing, changes to processes, equipment and people are the largest drives of - Answer training In today's competitive markets, processes and people are con...

What are the fourteen Subindustries of Manufacturing - Answer Chemicals Computers & Electronic Products Electrical Equipment & Appliances Food & Beverage Furniture Machinery Nonmetallic Minerals Petroleum & Coal Products Plastics & Rubber Production Primary and Fabricated Metals Printing Textile, Textile Products, Apparel & Leather Transportation Equipment Wood & Paper Moving and storage of materials is the concentration known as: - Answer logistics and inventory control Appre...

The major responsibility of the president or general manager is to __________. - ANSWERSet the vision and create a plan What historic event / period marked the beginning of the manufacturing boom in the mid-to-late 18th century (1700s)? - ANSWERIndustrial Revolution In the late 20th century (1900s), two major developments impacted advanced manufacturing: quality/productivity tools AND __________. - ANSWERcomputers Many of the products that we eat and drink are advanced manufactured prod...

The performance of the product as viewed by the consumer is ultimately the most important measure of __________. - ANSWERProduct Quality Defect prevention is the __________ of the four types of quality cost. - ANSWERMost cost efficient It is __________ for workers to inspect and sort out defective products than to prevent defects from occurring altogether. - ANSWERMore costly As part of a process of continuous improvement, companies use __________ to set goals to strive toward. - ANSWER...

Manufacturing - ANSWERThe process of changing raw or processed materials into products people can use. Frontline Workers - ANSWERAll of the people, from entry-level through first line supervisors, who work to produce a product or whose work supports production. Consumer Goods - ANSWERProducts designed for personal use Suppliers - ANSWERor vendors, are the companies that make and sell the parts, materials, and machines to the manufacturer used to make the product. Subindustries - ANSW...

MSSC Quality Practice test Correct 100%(rated A+)MSSC Quality Practice test Correct 100%(rated A+)MSSC Quality Practice test Correct 100%(rated A+)MSSC Quality Practice test Correct 100%(rated A+)MSSC Quality Practice test Correct 100%(rated A+)MSSC Quality Practice test Correct 100%(rated A+)MSSC Quality Practice test Correct 100%(rated A+)MSSC Quality Practice test Correct 100%(rated A+)MSSC Quality Practice test Correct 100%(rated A+)MSSC Quality Practice test Correct 100%(rated A+)MSSC Quali...

1. Inspection data requires for making effective manufacturing decisions: -ANSWER Accurate data. 2. A feature of all mistake-proofing systems is: -ANSWER Automated inspection. 3. A manufacturer has several options to handle nonconforming materials. The option to use a nonconforming material is acceptable: -ANSWER Only if it does not affect performance or cause a safety hazard. 4. A process SOP should include clearly stated procedures for dealing with nonconforming materials. If nonconfo...

Clear statements of expectations are needed when __________. - Training employees - Ordering lunch - Writing safety manuals - Giving directions - ANSWER-Training employees After a new production employee has been taken through the __________ his or her participation is documented according to company policy. - Building tour - Evacuation procedures - Safety orientation - Payroll orientation - ANSWER-- Safety orientation Companies have a better ability to match workers to specific jo...

Torches are designed to avoid mixing oxygen and acetylene by using __________. - Answer Reverse-flow check valves at torch inlets or regulator outlets To prevent leakage around the valve during use, __________ - Answer An oxygen cylinder valve should be opened all the way An explosion can occur if __________ comes in contact with oil. - Answer High pressure oxygen A green welding hose normally indicates that this hose carries __________. - Answer Oxygen A __________ is a non-destruct...