Oscm final - Study guides, Class notes & Summaries

OSCM 373 Final Exam questions with correct answers graded A+ passed

OSCM Final

What is OSCM? correct answer: the design, operation, and improvement of the systems that create and deliver the firm's primary products and services What are the competitive dimensions (trade-offs)? correct answer: 1. Cost 2. Quality 3. sustainability 4. Innovation 5. Flexibility 6. Delivery Value = correct answer: relationship between "quality" and "price paid" Operations process correct answer: manufacturing and service processes used to transform resources employed by a...

OPERATIONS AND SUPPLY CHAIN MANAGEMENT 16TH EDITION BY F. ROBERT JACOBS 1 | P a g e SOLUTION MANUAL FOR OPERATIONS AND SUPPLY CHAIN MANAGEMENT 16TH EDITION BY F. ROBERT JACOBS Chapter 1-22 CHAPTER 1 OPERATIONS AND SUPPLY CHAIN MANAGEMENT Discussion Questions 1. Using Exhibit 1.3 as a model, describe the source-make-deliver-return relationships in the following systems: a. An airline Source: Aircraft manufacturer, in-flight food, repair parts, computer systems Make: Aircraft and flig...

OSCM 373 Exam 2 | Questions and Answers Which of the following statements about queuing theory are correct? - A.K. Erlang developed queuing theory while working on automatic dialing equipment. - Queuing theory is directly applicable to many service operations. T/F: Waiting lines will occur even though a system is basically underloaded. True What are some negative customer-side implications of waiting lines? - Customers may leave the line, potentially resulting in loss of goodwill. - Customer ...