Rnsg 2213 ch 9 exam - Study guides, Class notes & Summaries
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RNSG 2213 Ch 9 Exam Questions and Answers
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RNSG 2213 Ch 9 Exam Questions and Answers 
 
 
Verbal Communication - ANSWER Consists of all the words a person speaks pg 140 
 
Non-verbal Behaviors - ANSWER "Its not what you say, its how you say it" pg 140 
 
Non-verbal Communication - ANSWER The tone of voice and emphasis on certain words and the manner in which a person paces speech pg 140 
 
double-bind messages - ANSWER Two or more contradictory messages given by a person in power. pg 141 
 
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