What are kpis Study guides, Class notes & Summaries

Which of the following statements are true of HFMA's Patient Financial Communications Best Practices? - Answer- The best practices were developed specifically to help patients understand the cost of services, their individual insurance benefits, and their responsibility for balances after insurance, if any. The patient experience includes all of the following except: - Answer- Recognition that revenue cycle processes must be patient-centric and efficient. This is especially true in the areas...

What are the five criteria for a successful project? - Answer Time, cost, quality, risk & benefits Project Management - Answer The application of processes, methods, knowledge, skills and experience to achieve the project objectives Programme Management - Answer The coordinated management of projects and change manage activities to achieve beneficial change Project Success - Answer The satisfaction of stakeholder needs measured by the success criteria as identified and agreed at the sta...

Which of the following statements are true of HFMA's Financial Communications Best Practices - Answer-The best practices were developed specifically to help patients understand the cost of services, their individual insurance benefits, and their responsibility for balances after insurance, if any. The patient experience includes all of the following except: - Answer-The average number of positive mentions received by the health system or practice and the public comments refuting unfriendly po...

AHIMA Revenue Cycle Management Best Practices – Quiz with Complete Solutions In the revenue cycle, what is the role of Administration? - Strategic goals - Operational efficiency and effectiveness In the revenue cycle, what is the role of Finance? Cash flow In the revenue cycle, what is the role of Managed Care/ Payer Services? - Contract management - Material breach issues affecting reimbursement (claims projects) In the revenue cycle, what is the role of Patient Access? -...

ARM Exam Questions with Correct Answers Key performance indicator (KPI) - Answer-A measurement that defines how successfully an organization is progressing toward its long-term goals. Critical success factor (CSF) - Answer-An element, necessary for an organization's success, that is derived from a strategic objective. Risk tolerance - Answer-The amount of uncertainty an organization is prepared to accept in total or more narrowly within a certain business unit, a particular risk catego...

In Financial Close Manager, when would you choose to define tasks in a Template rather than create a new Schedule each month? A. when the tasks are repeatable over multiple close cycles B. when the tasks require consistent definition across close schedules C. when the tasks are often late in completion and they need to be monitored more closely D. when the tasks require multiple levels of approvers A. when the tasks are repeatable over multiple close cycles Which role can th...

What are the areas that ServiceNow provides IT services for? 1. IT 2. Customer service 3. Security 4. HR 5. Business apps What is the value of Incident Management? 1. Restore service faster 2. Minimize service interruptions 3. More efficient identification, prioritization and resolution of incidents 4. Escalation to correct groups leads to faster resolution What are Benchmarks/KPIs for Incident (7)? 1. % of high priority incidents resolved 2. % of incidents resolved on the first assign...

Value of Incident Management - Answer-1. Restore service faster 2. Minimize service interruptions 3. More efficient identification, prioritization and resolution of incidents 4. Escalation to correct groups leads to faster resolution Benchmarks or KPIs for Incident - Answer-% of: high priority incidents resolved incidents resolved on first assignment Incidents resolved within SLA Reopened Incidents Avg time to: resolve high priority incident resolve incident Incident Lifecycle - Answ...

WGU C215 Q Bank For CPHQ Practice Questions And Answers A healthcare quality management professional has all of the following responsibilities toward improving patient safety EXCEPT: 1) Appointing a supervisor for a patient safety program 2) Incorporating new technology into a patient safety program 3) Helping to develop a patient safety program 4) Setting and reviewing goals for a patient safety program Correct Ans - 1) Appointing a supervisor for a patient safety program In terms o...

Marketo Certified Associate Exam 2024 Questions and Answers | Already Passed Marketing automation technology - Streamlines, automates, and measures marketing tasks and workflows Marketo's nurture programs (do what) - Adjust as people interact with them to guide leads through their buyer journey Lead nurturing - The process of collecting, qualifying, and interacting with people throughout the buying process Marketo's engagement hub allows you to capture what you learn about your custome...