Cphq exam a - Study guides, Class notes & Summaries

CPHQ Practice Exam Questions And Answers All Correct When considering the use of an external subject matter expert (SME), which of the following is most critical? A. leadership's personal preference B. geographic location of the SME C. cost of the SME's services D. references of the SME - ANS D. references of the SME The positive clinical reputation provides credibility support to the project. To avoid misinterpreting variances, which of the following statistical tools shoul...

CPHQ Exam 1 Question and answers rated A+ 2024 Six Sigma Improvement Model - correct answer Define, Measure, Analyze, Improve, Control Six Sigma - correct answer A business process for improving quality, reducing costs, and increasing customer satisfaction and a process whereby firms work to limit product defects to 3.4 per million or fewer LEAN approach (quality improvement technique) - correct answer Focused on what's valuable to customers, pt, payers, providers, regulatory bodies with...

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CPHQ Exam question & answers already passed 2024Which of the following is NOT part of the seven steps to the Kubler Ross Change Curve model? A. shock B. experiment C. anger - correct answer A. anger All styles are important for different situations an organization may find itself in at any given point in time. Which of the following leadership styles is best when an organization is in crisis mode? A. autocratic B. empowering C. transactional D. transformational - correct answer A. ...

CPHQ Exam Questions with Correct Answers When examining the relationship between staff and patient outcomes, which of the following is the most appropriate to assess? - Answer-patient safety data and overtime data; Using patient safety data and correlation to overtime data are appropriate indicators to identify a relationship between the two A healthcare quality professional is conducting a study to determine how many patients contracted influenza despite receiving flu shots. This study is...

CPHQ Exam questions and answers 100% correct 2024Which of the following is NOT part of the seven steps to the Kubler Ross Change Curve model? A. shock B. experiment C. anger - correct answer A. anger All styles are important for different situations an organization may find itself in at any given point in time. Which of the following leadership styles is best when an organization is in crisis mode? A. autocratic B. empowering C. transactional D. transformational - correct answer A. ...

CPHQ Practice Exam Questions with Correct Answers A healthcare provider recently conducted a customer satisfaction survey that focused on the five key quality characteristics in the graph below: By analyzing the information, the provider can identify that customers were most dissatisfied with: - Answer-Cost and most satisfied with caring Which of the following team members is responsible for keeping meetings focused? - Answer-The facilitator facilitates and is responsible for team focus ...

CPHQ Exam Questions and Correct Answers Seven pillars of quality - Answer-Efficacy; effectiveness; efficiency; acceptability; optimality; equity; legitimacy Humanistic outcomes related to quality pillars - Answer-Efficacy; effectiveness; efficiency; acceptability Society outcomes related to quality pillars - Answer-Optimality; equity; legitimacy Efficacy - Answer-Deals with a controlled environment and examines what is possible. Efficacy - Answer-Sets an upper boundary for quality...

CPHQ Exam Q 3 Question and answers 2024 verified to pass Release without written authorization is regulated by national/state statutes & may include all of the following except: A. Patients family member B. Governing body representative C. Senior leadership - CEO D. Healthcare personnel involved with this patients care at this time E. QI, risk management, & UM staff F. Health Info Management staff - correct answer A What is the term used for information used for decision making? A. Dat...

CPHQ Exam 1 Questions with Revised Answers Nominal group technique - Answer-A group decision-making process fo generating a large number of ideas in which each member works by himself or herself. Used when members are new to each other or a controversial topic. Delphi method - Answer-A process used when team members are not in the same location. After each step in the process data are sent to one person who compiles the data and sends out for the next round for participants to rate various...