Customer needs and wants - Study guides, Class notes & Summaries

Target customers - Customers based on a predefined geographic boundary Market segmentation - Dividing a market through variables such as age, gender, education level, family size, occupation, income, and more Psychographic - Focus on the intrinsic traits the target customer has, such as values, personalities, interests, attitudes, conscious and subconscious motivators, lifestyles, and opinions Behavioral - The way customers go through their decision making and buying processes, includin...

USPS Sales and Services Associates Training Exam Questions With 100% Correct Answers 2024/2025 Perception is - answerReality What are our goals? - answerGrow revenue, increase market share, develop lifetime customers. What are some non-verbal communication cues? - answerBody movement, facial expressions, personal space. The SSA shows communication is occurring when they ask the hazmat question? - answerTrue. Communication skills require you to practice actively attending. What does S.O...

marketing concept - correct answer The __________ is a philosophy in which achieving organizational goals depends on knowing the needs and wants of target markets and delivering the desired satisfactions better than competitors do. Wants - correct answer ______________ Are shaped by culture and an individuals personality Needs - correct answer ___________ Refers to a state of felt deprivation Marketing Myopia - correct answer _____________ the mistake of paying more attention to...

Which of the following activities is not correct about the marketing concept? - Focusing on internal capabilities rather than on customer wants and needs. Which of the following statements is true regarding companies engaged in relationship marketing? - They are focused on improving rapport with current customers When someone gives up something in order to receive something else they would rather have, it is called: - An exchange Shelby is looking to purchase a new car. She knows from her ...

STCO 658 Final Exam 2024 Actual Questions and Answers Graded A has long been the cornerstone of brand-building efforts for many companies. Interactive media Mass-media advertising Online marketing Product placement Personal selling Which of the following statements is true of direct marketing? Traditionally, it has not been considered an element of the promotional mix. It is synonymous with direct mail. The rapid growth of the Internet is discouraging the gr...

WGU D204 Exam Questions & Answers Latest Updated 2024/2025 | Scored A+. What questions will data analytics consider improving 10% market share value to open new store in a different location? a. Get list of geographic areas b. Reduce staff pay by 10% c. Check compatible market value d. None of the above - ANSWER-C Check compatible market value A data set has K variables, and the classifying method has the following steps: compare levels on nearby data, assign a new case to a category of n...

NRF Customer service exam study guide_ Questions/Answers 2022-23. A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants A new customer comes into your department, but you are helping another customer. You should: • Focus all your attention on your current customer • Let the new customer wait his turn until you have complet...

Test Bank for Marketing An Introduction, Seventh Canadian Edition, 7th edition by Gary Armstrong TEST ITEM FILE Geoff Malleck University of Waterloo Marketing Seventh Canadian Edition Gary Armstrong University of North Carolina Philip Kotler Northwestern University Valerie Trifts Dalhousie University ISBN: 978-0-13- Copyright © 2021 Pearson Canada Inc., Toronto, Ontario. All rights reserved. This work is protected by Canadian copyright laws and is provided solely for the use...

Certified Parks and Recreation Professional CPRP Exam Actual Test Q&A 2023/Certified Parks and Recreation Professional CPRP Exam Actual Test Q&A 2023 Benchmarking Correct ans - the process of comparing an organization's practices and technologies with those of other companies Rules Correct ans - Specific; direct participants and employees to act in a prescribed manner Policies Correct ans - broad and open to interpretation. Based on circumstances, set direction. Anti-discrimination is an...

CIPP/E Exam Questions and Answers 100% Pass Outliers work on their website to company x, employee of Company X steals the data -delete it - tells boss. Q: What is company x legally obliged to do? A: NotifyOutliers Outliers work on their website to company x, employee of Company X steals the data -delete it - tells boss. Q: What does Outliers then need to do? A: Nothingas data was deleted Outliers work on their website to company x, employee of Company X steals the data -delete it - tells boss...