Iahss advanced office - Study guides, Class notes & Summaries

IAHSS Advanced Officer Certification Exam (2023/ 2024) Questions and Verified Answers| 100% Correct Q: Customer retention is __________ times less expensive than attracting new customers. a. 2 to 3 b. 5 to 6 c. 7 to 9 d. 10 to 12 Answer: b. 5 to 6 Q: Satisfied customers on average tell _________ other people about their positive experience at a healthcare facility. a. 1 to 2 b. 2 to 3 c. 4 to 5 d. 6 to 7 Answer: c. 4 to 5 Q: How many healthcare organizations hav...

IAHSS ADVANCED OFFICER CERTIFICATION QUESTIONS AND CORRECT DETAILED ANSWERS LATEST EXAM 2024 |GRADED A+

IAHSS Advanced Officer Certification Questions and Answers | 100% Correct | Updated 2024 What is the primary role of a security officer in crime prevention? a. Reduce the desire for a person to committ a crime. b. Patrol all assigned areas dilligently. c. Reduce the opportunity for a person to committ a crime. d. None of these -Answer-c. Reduce the opportunity for a person to committ a crime. Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also involv...

IAHSS Advanced Officer Certification Questions and answers latest update

IAHSS Advanced Officer Certification Exam (2023/ 2024) Questions and Verified Answers| 100% Correct Q: when evaluating environment as it pertains to workplace violence and an officer's responsibility, officers should know the following Answer: what's in place, who's not in compliance and what's not working Q: which of the following is not a symptom of risk for workplace violence Answer: an average employee who is generally very dependable Q: encourage employees t...

IAHSS ADVANCED OFFICER CERTIFICATION QUESTIONS AND ANSWERS 3RD EDITION 100% SCORES What is the primary role of a security officer in crime prevention? a. Reduce the desire for a person to committ a crime. b. Patrol all assigned areas dilligently. c. Reduce the opportunity for a person to committ a crime. d. None of these - CORRECT ANSWER-c. Reduce the opportunity for a person to committ a crime. Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also...

IAHSS Advanced Officer Certification 2023/ 2024 Updated Exam () Questions and Verified Answers| 100% Correct| A Grade QUESTION Which area poses one of the greatest risks of crime to staff and visitors? a. Main enterance b. Parking areas c. ER room d. HR office Answer: b. Parking areas QUESTION The National Crime Victimization Survey indicates that violent and property crime rates have _________ since 1995. a. Increased drastically b. Decreased significantly c. Incr...

IAHSS Advanced Officer Certification Questions and answers | 2024/25

IAHSS ADVANCED OFFICER CERTIFICATIONS EXAMS |ACCURATE TESTING VERSIONS |WITH ACTUAL CORRECT QUESTIONS AND VERIFIED DETAILED RATIONALES ANSWERS 2024(NEWEST) ALREADY GRADED A+

IAHSS Advanced Officer Certification 2024 Questions with 100% Correct Answers _____ % of customers stop doing business with an company because they are dissatisifed with the product or service. a. 10 % b. 14% c. 23% d. 31% - b. 14% ______ % of customers leave because of an attitude of indifference on the part of the service provider. a. 25% b. 50% c. 68% d. 75% - c. 68% ______ is an element in improving customer service: a. Identifying customers b. Attitude c....