Mgt325 dq 2 - Study guides, Class notes & Summaries

Topic5DQ’s DQ1 Astrategiccommunicationplanforanorganizationistraditionallycreatedbythe communications/public relations department. Explain how it impactsotherdepartments. DQ2 Reviewthearticle,"TheInternalCommunicationRoleoftheChiefExecutiveOfficer:CommunicationChannels,Style,andEffectiveness,"locatedinthetopicResources.DiscussfourdifferentcommunicationchannelsthatareoftenusedandhowaCEOdetermineswhichtoutilizeforinternalcommunication.If theCEOofaFortune500 organizationhasakeymessa...

MGT 325 Topic 2 DQ 2 Description: Using the Kotter model information located in the topic Resources, pick one of the eight stages of organizational change and explain why it is important to the overall process.

Topic 4 DQ 2 Description: Review the case analysis on glocalization, "Disneyland Paris: A Case Analysis Demonstrating How Glocalization Works," located in the topic Resources. Euro Disney (now Disney Paris) opened in 1992. Within days the organization realized that the workforce was quitting en masse, levels of attendance were only 10% of what was expected, and Disney's stock price was plummeting. What was the role of ethnocentrism in the downfall? How could it have been avoided?

MGT 325 Topic 2 DQ 1 Description: Why does empathy matter in the communication process between management and employees? MGT 325 Topic 2 DQ 2 Description: Using the Kotter model information located in the topic Resources, pick one of the eight stages of organizational change and explain why it is important to the overall process.

MGT 325 Topic 6 DQ 2 Description: Why is it important to have a streamlined crisis communication plan? Provide an example of an internal and external crisis and explain each.

Topic 8 DQ 2 Explain the purpose of a press conference and when it should be the method of communication?

MGT 325 Topic 2 DQ 1 Description: Why does empathy matter in the communication process between management and employees?

Topic 1 DQ 2 Description: In the topic Resource, "LEGO Sends Customer Hilarious 'Star Wars'-Themed Response to Apologize for Missing Piece," review LEGO's response to a customer regarding a product issue. Is this appropriate/inappropriate? Why? What are some pitfalls when it comes to business communications?

Topic 3 DQ 2 Description: Identify two technology tools in communication and explain how they impact the communication process in a positive or negative manner.

MGT 325 Topic 2 DQ 1 plus DQ 2