Pega csa - Study guides, Class notes & Summaries

Which situation is best addressed through circumstancing? a. Loan applicants must provide their name, address, and occupation. If the customer is already a customer, automatically populate the customer details from the system of record. Otherwise, require that the applicant enter this information on the form. b. If a loan applicant is married, prompt the applicant to provide the name, date of birth, and taxpayer ID for their spouse. c. Notify a manager if the "Review Request" assignme...

Which situation is best addressed through circumstancing? a. Loan applicants must provide their name, address, and occupation. If the customer is already a customer, automatically populate the customer details from the system of record. Otherwise, require that the applicant enter this information on the form. b. If a loan applicant is married, prompt the applicant to provide the name, date of birth, and taxpayer ID for their spouse. c. Notify a manager if the "Review Request" assignme...

Which requirement is satisfied by configuring a service level agreement? a) Requests from customers with elite status go to a dedicated work group. b) A transaction review is completed within 24 hours. c) Users are notified when they receive an assignment. d) Transaction dispute cases are considered more urgent than address change cases. B You need to copy data from a page with customer data to a page used for a credit payment. Most of the properties can be mapped as-is, but the firs...

Organising stages Stages typically represent the transfer of the cases from one authority to another, or from one part of the organisation to another. Stages may also represent a significant change in the status of the case. Naming stages Use names that are most meaningful and relevant to the business users. Use a noun or noun phrase limit = 2 words Consider limiting the number of stages in any given case type to 7 (plus or minus 2) Process step A process contains a series of...

You need to read from an external database table containing inventory data. Which two ways could you integrate with the table? (Choose two.) A) Use a SQL connector B) Use a SQL listener C) Map the table to a class A and C When processing an insurance claim you need to retrieve the customers insurance policies from a web service. You invoke the connector from a ___________. data transform flow action report definition data page data page The application contains a case type ORG-App-W...

PEGA CSA 8.6 review Questions and answers, graded A+ Domain - -BAs, citizen devs, and UI devs are all part of the _______ experts group. Implementation - -SAs and admins are all part of the _____ experts group. SA - -Creates functionality and test cases. Direct inheritance - -Allows an application class to inherit rules defined for a specific class. Rules - -Instructions to create, process, and resolve a case. Rule type - -A rule is an instance of a ________. Versioning, Delegation, and...

Organising stages Stages typically represent the transfer of the cases from one authority to another, or from one part of the organisation to another. Stages may also represent a significant change in the status of the case. Naming stages Use names that are most meaningful and relevant to the business users. Use a noun or noun phrase limit = 2 words Consider limiting the number of stages in any given case type to 7 (plus or minus 2) Process step A process contains a series of tasks, or s...

CSA QUESTIONS AND ANSWERS GUARANTEED A+ A customer wants to copy the contents of a previous order. What rule type do you use to copy the order contents? Data Transform A bookseller maintains a database of more than 10,000 book titles. You have been asked to configure a form that a allow users to select a book by title. Add an autocompletecontrol and Source the data using a data page Which two requirements demonstrate the need to configure corresepondence? Fax a new insurance ...

Pega Platform - Answer- Low code or no code platform which enables business users, developers and IT stakeholders to build applications using visual tools. Benefits of Pega Platform - Answer- Direct Capture of Objectives (DCO), Model-based and visual design. Ensures the maintainability, quality and scalability of applications being built. Guardrails and Best Practices - Answer- Ensure maintainability, quality and scalability of applications being built. Optimizes properties, conditions, ru...