Postal service ssa - Study guides, Class notes & Summaries
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SSA Final Study Exam Questions & Answers 2024/2025
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SSA Final Study Exam Questions & Answers 2024/2025 
 
 
Which is NOT a mailing service? 
a. Priority mail express. 
b. First class mail 
c. Marketing mail 
d. Extra services - ANSWERSA. Priority mail 
 
Shipping services are: 
a. Products in which the Postal Service is not competitive with other delivery companies 
b. Products in which the Postal Service is competitive with other delivery companies. - ANSWERSb. Products in which the Postal Service is competitive with other delivery companies. 
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USPS SSA ACADEMY 421 EXAM 2024 COMPLETE QUESTIONS AND ANSWERS ALREADY PASSED
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Postal service employees operate under a mandate to protect and preserve the mail placed in its: - CORRECT ANSWER Custody 
A violation of the security and sanctity of the mail is: - CORRECT ANSWER Failing to deliver the mail. 
The first opportunity for a sales and services associate to start the customer experience on a positive note is to: - CORRECT ANSWER Deliver a first impression. 
The type of communication that can enhance or contradict messages is: - CORRECT ANSWER ...
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USPS Exam 421 SSA Questions With 100% Correct Answers
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USPS Exam 421 SSA Questions With 100% Correct Answers 
Postal service employees operate under a mandate to protect and preserve the mail place in its. 
Custody 
 
 
A violation of security and sanctity of the mail is. 
Failing to deliver the mail 
 
 
The first opportunity for a sales and service associate to start the customer experience on a positive note is too. 
Deliver a first impression 
 
 
The type of communication that can enhance or contradict messages is 
Non-verbal communication 
 
 ...
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SSA Prep Final Exam 4 Questions & Answers 2024/2025
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SSA Prep Final Exam 4 Questions & Answers 2024/2025 
 
 
Retail Systems Software - ANSWERSRSS stands for: 
 
A Customer-Centric environment consists of: - ANSWERS1) People 
2) Processes 
3) Pride 
4) Results 
 
A World Class Customer Experience - ANSWERSWhat builds customer loyalty? 
 
Every address in the nation. - ANSWERSWhat places does the USPS delivery service reach? 
 
USPS mission: - ANSWERSProvide a reliable, efficient, trusted and affordable universal delivery service that connects p...
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SSA Academy 2019 flashcards Questions and Answers
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SSA Academy 2019 flashcards Questions and Answers 
Postal Service employees operate under the mandate to protect and preserve the mail placed in its: 
 
 
A violation of the security and sanctity of the mail is: 
 
The first opportunity of a Sales and Services Associate (SSA) to start the customer experience on a positive note is to: 
 
 
The type of communication that can enhance or contradict messages is: 
 
The approach a Sales and Services Associate (SSA) can use to engage our customers...
Too much month left at the end of the money?
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Post office Exam Questions with 100% Correct Answers
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Custody Correct Answer Postal Service employees operate under a mandate to protect and preserve the mail placed in its: 
 
Failing to deliver the mail Correct Answer A violation of the security and sanctity of the mail is: 
 
Deliver a first impression Correct Answer The first opportunity for a SSA to start the customer experience on a positive note is to: 
 
Non-verbal communication Correct Answer The type of communication that can enhance or contradict messages is: 
 
G.I.S.T Correct Answer Th...
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SSA Academy Exam Study Guide | 170 Questions with 100% Correct Answers | Verified | Latest Update 2024 | 37 Pages
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Postal Service employees operate under the mandate to protect and preserve the mail placed in its: 
a) Contracted postal units 
b) Custody 
c) Mailboxes 
d) Post office lobbies - b) Custody 
A violation of the security and sanctity of the mail is: 
a) Delivering the mail late 
b) Failing to deliver the mail 
c) Redirecting misspent mail 
d) Returning undeliverable mail - b) Failing to deliver the mail 
The first opportunity of a Sales and Services Associate (SSA) to start the customer experience...
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USPS Exam 421 SSA Academy 2024 |questions and answers | Verified
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Postal service employees operate under a mandate to protect and preserve the mail 
paced in its: - ANSWER Custody 
What are 4 violations of security and sanctity of the mail - ANSWER Theft, Open, 
Damage or Delay 
The first opportunity for a SSA to start the customer experience on a positive is: - 
ANSWER Deliver 1st Impression 
Type of communication that can enhance or contradict messages: - ANSWER Non- 
Verbal Communication 
The approach a SSA can use to engage our customer and ensure needs ar...
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USPS SSA WINDOW EXAM 2024 WITH 100% ACCUARATE SOLUTIONS
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USPS SSA WINDOW EXAM 2024 WITH 100% ACCUARATE SOLUTIONS 
 
 
What is GIST - correct answer Greet. Inquire, Suggest, Thank 
 
What is the postal service mission? - correct answer Provide trusted, affordable universal service 
 
Why does the Postal service go by the 24 hr clock? - correct answer To keep process on task to ensure collection and delivery is on time 
 
What is the minimum size of a letter - correct answer 3 1/2 x 5 
 
What do you get with Priority Mail Express? - correct answer $100 ...
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USPS 421 Postal Exam SSA ACADEMY 2024 Expected Questions & Answers. (2024 / 2025) 100% Guarantee Pass
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USPS 421 Postal Exam SSA ACADEMY Test 2024 Expected Questions & Answers. (2024 / 2025) 100% Guarantee Pass 
 
USPS 421 Postal Exam SSA ACADEMY Test 2024 Expected Questions & Revised Correct Answers. (2024 / 2025) 100% Guarantee Pass 
USPS 421 Postal Exam SSA ACADEMY Test 2024 Expected Questions & Revised Correct Answers. (2024 / 2025) 100% Guarantee Pass 
USPS SSA 421 Postal Exam Study Guide Expected Test Questions and Answers (2024 / 2025) (Verified Answers) USPS Postal Exam 421 SSA Academy Exp...
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