Publix customer service - Study guides, Class notes & Summaries

Publix Management Exam (New 2024/ 2025 Update) Questions and Verified Answers| 100% Correct| A Grade QUESTION what form from the gov. must be filled out with no errors Answer: I-9 QUESTION what is the threshold for filling out currency transaction forms. Answer: money services totaling greater than 10k QUESTION where do you review the AR orders Answer: supply chain workbench QUESTION what 2 chemicals cannot be mixed in the deli A...

Publix Customer Service Quiz – Questions & Answers

Publix Deli Management Exam Prep (New 2024/ 2025 Update) Questions and Verified Answers| 100% Correct| A Grade QUESTION How often should you clean your touch points? Answer: Every 4 hours QUESTION How often should you filter your fryer? and for how long? Answer: After every drop for one minute, after every 4th cycle add 12 oz of powder and let filter for 4 minutes QUESTION Name the 3 colors on an order form and which copy goes where. Answer: ...

What are the four steps to Legendary Customer Service? 1. Greet the customer. try to use their name if possible. 2. Engage. 3. Create their happily ever after 4. Thank them and invite them back What is our IPB goal for 2022? 3.12 What are the four types of money services? 1. Checks 2. Gift cards 3. money orders transfers. Why are they money Services? They can be used for money Laundering When do you fill out an EMT form? To record a single or combined money serv...

Publix Customer Service Quiz – Questions & Answers

Publix Manager Test 1 Questions and Answers 100% CorrectPublix Manager Test 1 Questions and Answers 100% CorrectPublix Manager Test 1 Questions and Answers 100% CorrectPublix Manager Test 1 Questions and Answers 100% Correct5 steps to customer service - ANSWER1. welcome customer 2. use customers name 3. take care of needs 4. thank the customer 5. invite them back Dynamic Selling - ANSWERGreet Discover Recommend Close Day of Production - ANSWERthe day produced, recieved, or someho...

10 Foot, 10 Second Rule Speak to and smile at everyone with 10 feet, and greet customers with the first 10 seconds of arriving. Limit Conversation Limit conversations with associates. It is unprofessional, and excludes the customer. Focus on the customer is essential to providing customer service. Greet, Engage, Create Happy Ever After, Thank Customer These are the four steps to Legendary customer service. Items that can't be placed back on shelf to sale Products that m...

Publix Customer Service Quiz What are the four steps to Legendary Customer Service? - Answer-1. Greet the customer. try to use their name if possible. 2. Engage. 3. Create their happily ever after 4. Thank them and invite them back What is our IPB goal for 2022? - Answer-3.12 What are the four types of money services? - Answer-1. Checks 2. Gift cards 3. money orders transfers. Why are they money Services? - Answer-They can be used for money Laundering When do you fill out an EMT ...

Publix Deli ROI Exam Questions and Answers | Already Solved Graded A+. What gives Publix Smoked Turkey its yellow color? Natural Hickory wood and the slow roasting of fresh meat. What is the serving size of egg salad for a sub sandwich? 3oz on a half and 6oz on a full sub. What is the number 1 reason why customers would not shop at Publix? Sanitation issues What is the number 1reason why a customer would think a store is unsanitary? Poor visual appearance What would 1/8 be on a digital s...

How long do you sharpen the back side of a slicer blade? - Answer-2 seconds How long do you sharpen the front of a slicer blade? - Answer-30 seconds Tag Group: Publix and Boar's Head Ham - Answer-Pink Tag Group: Publix and Boar's Head Beef - Answer-Red Tag Group: Publix and Boar's Head Poultry, Italian products and loaves - Answer-Orange Tag Group: Boar's Head cheese - Answer-Orange Tag Group: Misc. Meats and Cheeses - Answer-Purple Tag Group: Specialty cheeses, salads, and misc. self...