Salesforce adm 201 - Study guides, Class notes & Summaries

What are the four user licenses? - correct answer Salesforce, Chatter External, Chatter Free, Identity What are the Salesforce default company settings? - correct answer PST USD and English What is the identity license connected to? - correct answer The experience site or portal What are the two ways to restrict access to data in Salesforce? - correct answer Profile and Org Wide Defaults How does Salesforce set access at the org level? - correct answer Trusted IP Ranges, Lo...

ADM 201 SalesForce Certification (KC) QUESTIONS AND ANSWERS 100% CORRECT| 17 PAGES Universal Containers uses a custom field on the account object to capture the account credit status. The sales team wants to display the account credit status on opportunities Which feature should a system administrator use to meet the reqquirements? o Look-up Field o Roll-up summary field o Workflow field update o Cross-object formula field Correct Answer: CORRECT ANSWER: Cross-object formula field An o...

1. You can restrict a profiles view to a certain field by using which feature? A. Roles B. Profiles C. Permission Sets D. Field Level Security - correct answer D. Field Level Security 2. A sales manager would like to view a dashboard from the perspective of different users and switch between users without editing the dashboard, how would an administrator enable this? A. Create the dashboard as a dynamic dashboard B. Grant the sales manager the "Drag-and-Drop Dashboard builder...

ADM 201 - Salesforce Certification | 200 Questions with 100% Correct Answers | 53 Pages/ADM 201 - Salesforce Certification | 200 Questions with 100% Correct Answers | 53 Pages/ADM 201 - Salesforce Certification | 200 Questions with 100% Correct Answers | 53 Pages/ADM 201 - Salesforce Certification | 200 Questions with 100% Correct Answers | 53 Pages

ADM 201 - Salesforce Certification | 200 Questions with 100% Correct Answers | 53 PagesADM 201 - Salesforce Certification | 200 Questions with 100% Correct Answers | 53 PagesADM 201 - Salesforce Certification | 200 Questions with 100% Correct Answers | 53 Pages

1. What should a system administrator use to disable access to a custom application for a group of users? A. Profiles B. Sharing rules C. Web tabs D. Page layouts - correct answer A. Profiles 2. Universal Containers needs to track the manufacturer and model for specific car companies. How can the system administrator ensure that the manufacturer selected influences the values available for the model? A. Create the manufacturer field as a dependent picklist and the model as a contro...

Service cloud is ___________ - correct answer A customer service and support application. Giving your customers a way to choose what channel they communicate with you. What licenses are available for service cloud? - correct answer 1) Service Cloud User - Lets support agents use console for service. 2) Knowledge User - Lets support agents create and edit knowledge base articles. 3) Live Agent User - Lets support agents communicate with customers using live chat 4) Customer Community -...

ADM 201 - Salesforce Certification | 200 Questions with 100% Correct Answers | 53 Pages/ADM 201 - Salesforce Certification | 200 Questions with 100% Correct Answers | 53 Pages/ADM 201 - Salesforce Certification | 200 Questions with 100% Correct Answers | 53 Pages

What do locale settings affect? Answer- Date and Time Formats Number Formats Name Order Language settings affects? Answer- All Text Online Help Time Zone settings affects? Answer- Event Start/End Times Time in Date/Time Fields Do Users Inherit company locale settings? Can users change their locale? Answer- Yes Yes

ADM 201 - Salesforce Certification | 200 Questions with 100% Correct Answers | 53 Pages-ADM 201 - Salesforce Certification | 200 Questions with 100% Correct Answers | 53 Pages