Salesforce associate - Study guides, Class notes & Summaries

A business analyst (BA) is looking to boost their company's performance by making improvements in their sales procedures and customer service. What AI tools could the BA employ to address these requirements? A. Lead Scoring, Opportunity forecasting, and Case Classification B. Cleaning up sales data and ensuring proper governance of customer support data C. Utilizing machine learning models and predicting chatbot behavior - Answer A. Lead Scoring, Opportunity forecasting, and Case Classi...

Salesforce Associate Certification Boot Camp Exam Study Guide (Salesforce Associate Certification Study Guide curated from Salesforce Bootcamp and Trailhead mix) With Correct Answers.

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Salesforce Associate Exam – Qs And As

Cert Prep: Salesforce AI Associate – Q&A

A Salesforce associate wants to find the latest release notes for Salesforce products. Where can Salesforce resources, such as documentation, definitions, and release notes, be found? - Trailhead Academy - Salesforce Help - Trailblazer Community Salesforce Help A company sells solar panels through a network of partners. The company wants to create a private website where they can publish helpful content on products and allow partners to collaborate on how to boost their sales. Which pr...

Salesforce Associate Certification Exam Questions And Answers What is salesforce? a customer relationship management solution that gives every business team- from sales and marketing to commerce, service, and beyond- a single, shared view of every customer. What is trailhead? online learning platform learning topics are organized into modules, which are broken up into units to finish a unit you earn points by completing a quiz or challenge trails are groups of modules that provide gui...

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Salesforce Associate Exam - Questions and Answers Salesforce Customer 360 FOR CUSTOMERS integrated CRM platform to help companies perform better with a single, shared customer view (centralizes all customer data) and can see everything in one view What are some Salesforce Customer 360 solutions for the company? -log their interactions with the platform -personalize marketing -collect actionable insights based on their data Customer 360 Platform Services AI Mobile Blockchain: share data in a se...