Salesforce einstein - Study guides, Class notes & Summaries

Salesforce Process Automation Accredited Professional Questions With Complete Solutions. *** AUTOMATION BASICS *** A choice set can generate options with: A) Formulas B) Filtered records C) Picklist field values D) B) and C) - ANSWER-D) B) and C) .*** AUTOMATION BASICS *** A Dreamscape competitor has an inside customer service center. Agents answer thousands of support calls daily. Typical requests include a series of questions that vary by issue type. Which flow type captures ...

An administrator at Cloud Kicks is building a flow that needs to search for records that meet certain conditions and store values from those records in variables for use later in the flow. What flow element should the administrator add ? A. Assignment. B. Create Records. C. Get Records. D. Update Records. C. Get Records. Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and Close deals. ...

Salesforce Health Cloud Accreditation 2022: Quizzes from PLC, Trailhead, and Superbadge. Salesforce Health Cloud Accreditation Quiz. "If a Service Cloud customer wants access to standard Health Cloud Objects, which of the following licenses is required? Service Cloud license Health Cloud license Sales Cloud license Service Cloud and Health Cloud license" "Which of the following steps are required when setting up a Health Cloud org? Enable required org features, such as Person ...

What is the Salesforce Ecosystem? Upgraded version of excel and Google Sheets. Allows you to check in with clients automatically based on where they are in the customer journey. A place where you will not have to worry about losing customer data. Salesforce is the leading CRM (Customer Relationship Management) provider with many products to help serve your customer. What does the Salesforce security permissions do? Allow stakeholders to keep their deals, cases and opportunities private and...

Salesforce Process Automation Accredited Professional Exam Questions and Answers What flow type should be used when a record is created? - ANSWER-Record-Triggered What flow type should be used when a record is created or updated; e.g., when an account is created OR the account priority field is changed? - ANSWER-Record-Triggered What flow type should be used when a record is deleted? - ANSWER-Record-triggered How would you satisfy a requirement to launch a process after a certain amount o...

Financial Service Cloud Certification Exam Q&A Spring 2023. Does FSC require Lightning? - Yes What is included in an FSC license? A. Lightning Scheduler B. Action Plans C. Einstein Analytics for Financial Services D. FSC for Community Which of the following is NOT an area that Salesforce Financial Services Cloud serves? A. Asset Management B. Corporate & Institutional Banking C. Legal Services D. Lending Services What are the challenges Financial Institutions face? (Select ...

Salesforce Admin Exam Questions and Answers Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated. - Answer-Set the login policy to require login from Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage. - Answer-Web-to-Case An Administrator supporting...

CAN-SPAM Act is the US Federal standards for the sending of email messages. The Act requires that commerical emails, whose primary purpose is to deliver commercial content, meet a certain set of criteria Interaction Studio Interaction Studio allows you to get omnichannel next best action and orchestration from real-time insights into your customer journeys Northern Trail Outfitters' MC admin wants to ensure certain subscribers' opens and clicks are not tracked at their request, in accordanc...

Salesforce AI Associate Exam Questions with Correct Answers What is a benefit of a diverse, balanced, and large dataset? A. Training time B. Data privacy C. Model accuracy - ANSWER-Answer: C What are the three commonly used examples of AI in CRM? A. Predictive scoring, reporting, Image classification B. Predictive scoring, forecasting, recommendations C. Einstein Bots, face recognition, recommendations - ANSWER-Answer: B Cloud Kicks wants to optimize its business operations by incorpor...

Salesforce User Experience Designer Final Exam Multiple Choice Questions Salesforce User Experience Designer Final Exam Multiple Choice Questions When you're in the discovery phase, what should you think about when shaping your discovery questions? A. Participant compensation is significant and you interview people only outside of their work hours B. You should always recruit the widest range of people for your study (even if they're entirely unrelated to the focus of the problem y...