Support services tqm - Study guides, Class notes & Summaries

WGU c215: Pre-Assessment Exam Questions and Answers 100% Pass Which definition used for quality evaluates how well a product performs its intended function? a. Psychological criteria b. Fitness for use c. Value for price paid d. Support services - Answer- b Which total quality management (TQM) process was developed to stress management's responsibility for quality? a. Statistical quality control charts b. Fitness quality for use c. 14 points for quality improvement d. Product desig...

Which definition used for quality evaluates how well a product performs its intended function? Fitness for use Support services Value for price paid Psychological criteria → Fitness for use Which total quality management (TQM) process was developed to stress management's responsibility for quality? Statistical quality control charts Fitness quality for use 14 points for quality improvement Product design quality → 14 points for quality improvement Which total quality ...

What is an organisation? correct answers A collection of people working together, where the labour or tasks are divided, to achieve a common goal. Why do organisations exist? correct answers Organisations should provide a product or service to fulfill a social need (i.e. solve a problem or add value). Total Quality Management (TQM) correct answers Organization-wide efforts to install and make a permanent climate in which an organization continuously improves its ability to deliver high-qua...

WGU C215 Operations Management Pre-Assessment Questions and Answers (Verified Answers) Which definition used for quality evaluates how well a product performs its intended function? Fitness for use Support services Value for price paid Psychological criteria Fitness for use Which total quality management (TQM) process was developed to stress management's responsibility for quality? Statistical quality control charts Fitness quality for use 14 points for quality improvement Product ...

Which definition used for quality evaluates how well a product performs its intended function? Fitness for use Support services Value for price paid Psychological criteria Fitness for use Which total quality management (TQM) process was developed to stress management's responsibility for quality? Statistical quality control charts Fitness quality for use 14 points for quality improvement Product design quality 14 points for quality improvement

b - Answer Which definition used for quality evaluates how well a product performs its intended function? a. Psychological criteria b. Fitness for use c. Value for price paid d. Support services c - Answer Which total quality management (TQM) process was developed to stress management's responsibility for quality? a. Statistical quality control charts b. Fitness quality for use c. 14 points for quality improvement d. Product design quality a - Answer Which total qu...

WGU c215: Pre-Assessment Exam Questions and Answers 100% Pass Which definition used for quality evaluates how well a product performs its intended function? a. Psychological criteria b. Fitness for use c. Value for price paid d. Support services - Answer- b Which total quality management (TQM) process was developed to stress management's responsibility for quality? a. Statistical quality control charts b. Fitness quality for use c. 14 points for quality improvement d. Product desig...

"In the final analysis," Greg correctly explained, "it's ______who is most qualified to determine if you are providing quality service." - the customer A ________ system can generate several work orders and then assign them to one project - Work management A business function or process that is directly related to the corporate mission and sales generation is called a: - Core function A certificate occupancy indicates that: - Not all punch list items are complete, but occupants can m...

WGU C215 Practice Exam Questions and Answers Rated A+ Which definition used for quality evaluates how well a product performs its intended function? Fitness for use Support services Value for price paid Psychological criteria Fitness for use Which total quality management (TQM) process was developed to stress management's responsibility for quality? Statistical quality control charts Fitness quality for use 14 points for quality improvement Product design quality 14 points...

Competency 1: Quality Management Methods (16%) Chapter 5: Total Quality Management • Total Quality management (TQM) Philosophy o TQM focuses on identifying quality problem root causes o Encompassesthe entire organization o Involves the technical as well as people o Relies on seven basic concepts of ▪ Customer focus ▪ Continuous improvement ▪ Employee empowerment ▪ Use of quality tools ▪ Product design ▪ Process Management ▪ Managing supplier quantity • Quality Gur...