Texas roadhouse exam 2023 Study guides, Class notes & Summaries

What is the H in service with HEART? (FEF) Howdy -Friendly, Energetic, Fun-greet table within 15-45 seconds -flag with bev nap - be sure they have: peanuts, bread, silverware, menus, bread plates -offer/ring in drinks and apps Heart words with howdy? friendly, energetic, fun What is the E in service with HEART? (KPC/C) Engage (2-3 min) -Knowledge, Passion, Care/Concern -serve drinks -offer menu assistance through the story -use pivot points -repeat o...

Apps combo, fried pickles, cactus blossom, boneless wings, cheese fries, ribs, shrimp, rattlesnake bites, tater skins, chili salads grilled chicken, chicken caesar, critter, filet sides mashed potatoes, rice, house salad, caesar salad, apple sauce, fries, veggies, corn, green beans, baked potato, sweet potato, onion/mushrooms sirloin sizes 6,8,11,16 steak cooking process seared on the flat top woth seasoning, 30 secs on each side, and then grilled to the correvt ...

Texas Roadhouse Server Exam 2023 with complete solution Mission statement Legendary food and legendary service Items in story Fall off bone ribs Made from scratch sides Fresh baked bread Iced cold beer Legendary margaritas EYR: House salad Eggs, tomatoes, cheese and croutons okay? Dressing? EYR: Bud light (bottle) ID? Frosty mug? EYR: Margarita ID? Flavor? Salt/sugar? Rocks/frozen? EYR: Sweet Potato Caramel and toasted marshmallows? EYR: Ribeye Temp? Repeat Smothered? ...

Bud Light ($3.25 for 22oz), Coors Light($3.25 for 22oz), Miller Light, Sams Adams Boston Lager, Sam Adams Seasonal (Winter), Sweetwater 420, Blue Moon, Mich Ultra and Yuengling What's on draft? 16 ounces What's a pint 22 ounces What's a Duke Angry Orchard, Bud Light, Budweiser, Coors Light, Corona/Light, Landshark, Dos Amber, Heineken, Mic Ultra, Miller Light, Stella and Yuengling What bottle beers do we have? Dark Horse Cab (house), Louis M. Martini Cab (upsel...

What is our mission statement? Legendary Food, Legendary Service What is our story? Legendary Margaritas, Ice Cold Beers, Hand Cut Steaks, Made-from-Scratch Sides and Dressings, Fresh Baked Bread, Fall-of-the-Bone Ribs What should you do if your table tells you their silverware or plate is dirty? Apologize, Take Plates/Silverware Away, Bring Guest New Plates/Silverware What is the temperature danger zone? 40-140 When should you wash your hands? After using the re...

What is the texas roadhouse story? Hand-cut steaks, fall off the bone ribs, fresh baked bread, made from scratch side items and dressings, ice cold beer, and legendary margaritas What is the first time guest program? Identifying and WOWing a guest who has never eaten at a Roadhouse Items that create the proper TXRH uniform (7) Black/brown belt Black Texas Roadhouse t shirt Maroon apron (no stains) Name tag Slip resistant black/brown No-fray dark blue jeans Hair (off face &...

What is service with a HEART? H - Howdy (greeting 15-45 seconds) E - Engage (Drinks/order 2-3 mins) A - Arrive (apps 6-8 mins, entrees 12-15 mins) R - Respond (Maintenance/Service 13 minutes) T - Thank You (Wrap up 5 minutes) What are the adjectives to associate with each letter in HEART? H - Friendly, Energetic, Fun E - Knowledgeable, Passionate, Care/Concern A - Proud, Present, Attentive R - Kind, Courteous, Respectful T - Genuine, Memorable, Grateful What are our made ...

Texas Roadhouse Validation Exam Questions and Answers 2023 Verified What is the Texas Roadhouse Mission Statement? Legendary Food, Legendary Service What is the Story? 1. Handcut steaks 2. Award winning Fall off the bone ribs 3. Fresh baked bread w/ honey cinnamon butter 4. Made from scratch side items and dressings 5. ice cold beer 6. legendary margaritas What is FATMEL? (secrets to success) F- first time guest (tell story, let mngr know,) A- Alley Rally T- training M- Manager i...

Texas Roadhouse Server exam 2023 with 100% correct answers