Us postal service ssa - Study guides, Class notes & Summaries

USPS Exam 421 SSA Questions With 100% Correct Answers Postal service employees operate under a mandate to protect and preserve the mail paced in its: - answerCustody What are 4 violations of security and sanctity of the mail - answerTheft, Open, Damage or Delay The first opportunity for a SSA to start the customer experience on a positive is: - answerDeliver 1st Impression Type of communication that can enhance or contradict messages: - answerNon-Verbal Communication The approach a SSA...

USPS SSA Exam Questions With 100% Correct Answers Postal service employees operate under a mandate to protect and preserve the mail place in its. - answerCustody A violation of security and sanctity of the mail is. - answerFailing to deliver the mail The first opportunity for a sales and service associate to start the customer experience on a positive note is too. - answerDeliver a first impression The type of communication that can enhance or contradict messages is - answerNon-verbal co...

USPS SSA Exam Questions With 100% Correct Answers Postal service employees operate under a mandate to protect and preserve the mail place in its. - answerCustody A violation of security and sanctity of the mail is. - answerFailing to deliver the mail The first opportunity for a sales and service associate to start the customer experience on a positive note is too. - answerDeliver a first impression The type of communication that can enhance or contradict messages is - answerNon-verbal co...

SSA ACADEMY 421 2019 COMPLETE QUESTIONS AND ANSWERS ALREADY PASSED Postal Service employees operate under the mandate to protect and pre- serve the mail placed in its:: Custody A violation of the security and sanctity of the mail is:: Failing to deliver the mail The first opportunity of a Sales and Services Associate (SSA) to start the customer experience on a positive note is to:: Deliver a first impression The type of communication that can enhance or contradict messages is:: - Non-...

USPS SSA Exam Questions With 100% Correct Answers 2024 Postal service employees operate under a mandate to protect and preserve the mail place in its. - answerCustody A violation of security and sanctity of the mail is. - answerFailing to deliver the mail The first opportunity for a sales and service associate to start the customer experience on a positive note is too. - answerDeliver a first impression The type of communication that can enhance or contradict messages is - answerNon-verba...

USPS Exam 421 SSA Questions With 100% Correct Answers Postal service employees operate under a mandate to protect and preserve the mail paced in its: - answerCustody What are 4 violations of security and sanctity of the mail - answerTheft, Open, Damage or Delay The first opportunity for a SSA to start the customer experience on a positive is: - answerDeliver 1st Impression Type of communication that can enhance or contradict messages: - answerNon-Verbal Communication The approach a SSA...

USPS SSA Exam Questions With 100% Correct Answers 2024 Postal service employees operate under a mandate to protect and preserve the mail place in its. - answerCustody A violation of security and sanctity of the mail is. - answerFailing to deliver the mail The first opportunity for a sales and service associate to start the customer experience on a positive note is too. - answerDeliver a first impression The type of communication that can enhance or contradict messages is - answerNon-verba...

Sales and services associate academy Exam Questions With 100% Correct Answers theft - answerTaking something that does not belong to you Destruction or damage of mail - answerDeliberately damanaging or losing of mail Delay of mail - answerImproperly detaining of deliberately failing to deliver mail in accordance with the service standards prescribed for each class of mail Opening - answerNo one except those employed by the postal service can do this SSDA - answerPerforms many of the same ...

S.O.L.E.R *squarely face the person *open your posture *lean towards the sender *eye contact maintained *relax while attending - ANSWER Actively attending (enhance listening) Need satisfaction selling - ANSWER Based on the simple recognition that customers buy products to satisfy their needs Need - ANSWER Desire to improve or accomplish something G.I.S.T - ANSWER Greet Inquiring Suggest Thanking Retail customer experience (RCE) - ANSWER Mystery shopper ????? Post office...

Sales and services associate academy Exam Questions With 100% Correct Answers theft - answerTaking something that does not belong to you Destruction or damage of mail - answerDeliberately damanaging or losing of mail Delay of mail - answerImproperly detaining of deliberately failing to deliver mail in accordance with the service standards prescribed for each class of mail Opening - answerNo one except those employed by the postal service can do this SSDA - answerPerforms many of the same ...