Wgu c846 business of it - Study guides, Class notes & Summaries

WGU C846 Business of IT - Applications Practice Question Exam 2024.Recall Definitions (Two questions on Exam) - correct answer -- Service - correct answer A means of enabling value co-creation by facilitating outcomes desirable to customers—without their having to manage cost and risk. Utility - correct answer A functionality offered by a product or service to meet a particular need. Warranty - correct answer An assurance that a product or service meets agreed-upon requirements. Cu...

WGU C846 BUSINESS OF IT – APPLICATIONS NEW EXAM QUESTIONS AND ANSWERS

WGU C846 Business of IT – Applications Questions and Answers 100% Answers Recall Definitions (Two questions on Exam) -- Service A means of enabling value co-creation by facilitating outcomes desirable to customers—without their having to manage cost and risk. Utility A functionality offered by a product or service to meet a particular need. Warranty An assurance that a product or service meets agreed-upon requirements. Customer The person who defines service requirements and takes ...

Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. dependent on Who developed ITIL? The U.K. Government Which service lifecycle stage is considered to be the core of the lifecycle? Strategy Someone who buys goods or services. The customer of an IT service provider is the person or group that defines and agrees on the service-level targets. Customer A service that delivers the basic outcomes desir...

Recall Definitions (Two questions on Exam) - ANSWER -- Service - ANSWER A means of enabling value co-creation by facilitating outcomes desirable to customers—without their having to manage cost and risk. Utility - ANSWER A functionality offered by a product or service to meet a particular need. Warranty - ANSWER An assurance that a product or service meets agreed-upon requirements. Customer - ANSWER The person who defines service requirements and takes responsibility for the outcom...

WGU C846 EXAM 2024 Questions and Verified 100% Correct Answers with Rationale

WGU C846 Exam Questions and Answers 2024 Which guiding principle recommends carrying out an assessment of understand what can be reused. A. Focus on value B. Start where you are C. Collaborate and promote visibility D. D. Progress iteratively with feedback Correct Answer Start where you are Which practice is the responsibility of everyone in the organization? A. Service level management B. Change enablement C. Problem management D. Continual improvement Correct Answer D. Continual im...

Which of these statements represents an objective of service level management? - Define the level of service clearly and unambiguously. To which of the stakeholders is the delivery of service metrics most important? - The customer Which of the following is the central repository of the IT organization's data, information, and knowledge? - Service Knowledge Management System Only one person may be __________ for an activity. - accountable The primary aim of Incident Management is to ensur...

Recall Definitions (Two questions on Exam) -- Service A means of enabling value co-creation by facilitating outcomes desirable to customers—without their having to manage cost and risk. Utility A functionality offered by a product or service to meet a particular need. Warranty An assurance that a product or service meets agreed-upon requirements. Customer The person who defines service requirements and takes responsibility for the outcome of service consumption. User Someone who uses th...

Which of these statements represents an objective of service level management? Define the level of service clearly and unambiguously. To which of the stakeholders is the delivery of service metrics most important? The customer Which of the following is the central repository of the IT organization's data, information, and knowledge? Service Knowledge Management System Only one person may be __________ for an activity. accountable The primary aim of Incident Management is to ensure a quick...