Wgu c846 exam questions - Study guides, Class notes & Summaries

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WGU C846 Actual final Pretest and Post test Exam Questions and Best Graded Guaranteed success latest 2024/2025 Organization - correct answer A person or group with its own internal functions, and with its own set of responsibilities, authorities, and relationships necessary to achieve its objectives. Service strategy - correct answer Helps organizations determine the types of services they should offer and the markets to target. The goal is to make strategic decisions when planning and del...

WGU C846 Business of IT – Applications Exam Questions and Answers Recall Definitions (Two questions on Exam) -Answer--- Service -Answer-A means of enabling value co-creation by facilitating outcomes desirable to customers—without their having to manage cost and risk. Utility -Answer-A functionality offered by a product or service to meet a particular need. Warranty -Answer-An assurance that a product or service meets agreed-upon requirements. Customer -Answer-The person who defines s...

WGU C846: ITIL Preparedness baseline Exam knowledge Questions with Expertly written solution 2024/2025 Focus on Value - correct answer Guiding Principle: Everything you do must be somehow (directly or indirectly) valuable to your stakeholders. Start Where You Are - correct answer Guiding Principle: Reuse existing resources whenever possible instead of reinventing the wheel over and over again. Progress Iteratively with Feedback - correct answer Guiding Principle: Don't do everything at...

WGU C846 - ITIL 4 Foundation Sample Paper Exam Questions And Solutions 2024. *What is the effect of increased automation on the 'service desk' practice?* A. Greater ability to focus on customer experience when personal contact is needed B. Decrease in self-service incident logging and resolution C. Increased ability to focus on fixing technology instead of supporting people D. Elimination of the need to escalate incidents to support teams - correct answer A. Correct. Greater ab...

WGU C846 ITIL Actual final Pretest and Post test Exam Questions and Best Graded Guaranteed success latest 2024/2025 Service provider - correct answer an organization supplying services to one or more internal or external customers. True - correct answer True or false: Measurement and metrics are part of the five major aspects of service design. False - correct answer True or false: People, process, products, and partners are four principles used to manage strategic outcomes. True - c...

WGU C846 Problem set Exam Questions with all answers Correctly provided Latest 2024/2025 Availability management - correct answer the process responsible for ensuring that it services meet the current and future availability needs of the business in a cost-effective and timely manner. Business continuity management (bcm) - correct answer _______________ is responsible for managing risks that could seriously affect the business and ensuring that critical business functions can be made avail...

WGU C846 Actual final Pretest and Post test Exam Questions and Best Graded Guaranteed success latest 2024/2025 Which of the following is not a true statement about a risk? A) It makes the achievement of objectives more difficult. B) It is a possible event that could cause harm or loss. C) It implies an uncertainty of outcome. D) It measures the probability of only negative outcomes. - correct answer It measures the probability of only negative outcomes. Who among the following authoriz...

WGU C846 Business Of IT – Applications Questions And Answers 2023 Service A means of enabling value co-creation by facilitating outcomes desirable to customers—without their having to manage cost and risk. Utility A functionality offered by a product or service to meet a particular need. Warranty An assurance that a product or service meets agreed-upon requirements. Customer The person who defines service requirements and takes responsibility for the outcome of serv...

ITIL WGU C846 Questions And Answers Exam 2024. Service Strategy and Service Offerings - correct answer Service Strategy Definition Service Offerings Definition & Positioning Go-To-Market Strategy Service Portfolio Management Spare Parts Management - correct answer Parts Supply Management Inventory Management Parts Demand Management Fulfillment Operations & Logistics Service Parts Management Returns, Repairs, and warranties - correct answer Warranty & Claims Management Reverse logi...