Yeoman test - Study guides, Class notes & Summaries

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Test 1 Yn
Exam (elaborations) • 5 pages • 2024

Test 1 Yn PII - ANS Personal Indentifiable Information Privacy Act of 1974 - ANS Protects records about individuals that can be retrieved by personal identifiers What plays an integral part in Good customer service? - ANS Attitude, personal appearance, and pride in your job With Face to face customer service, customers evaluate what? - ANS Personal appearance, work area appearance, body language, and attitude Non face to face cus...

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