Bus 172 Study guides, Class notes & Summaries
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![Citrus College BUS 172 Chapter 7|Complete Guide A+](/docpics/63ff0e7823398_2423665.jpg)
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Citrus College BUS 172 Chapter 7|Complete Guide A+
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1. If employees consistently achieve their productivity objectives, it 
might be a signal that training is needed. 
a. True 
*b. False 
2. Training is oriented toward broadening employees' individual skills 
for future responsibilities. 
a. True 
*b. False 
3. By far the greatest proportion of training is spent on rank-and-file 
employees and their supervisors. 
*a. True 
b. False 
4. The systematic approach to training involves needs assessment, progr 
am design, implementation, and evaluation...
![Citrus College BUS 172 Chapter 14 Test Questions and Answers 2023](/docpics/63ff0860dd210_2423570.jpg)
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Citrus College BUS 172 Chapter 14 Test Questions and Answers 2023
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1. An electrician applied for a job at an HVAC company. The company can 
refuse to hire him because of his union membership. 
a. True 
*b. False 
2. Employees at SignalCorp are holding a labor organizing drive. It is 
appropriate for supervisors to meet individually with members of their 
staff to learn their positions regarding the possibility of unionizing. 
a. True 
*b. False 
3. Union members who work at SignalCorp began wearing their union butto 
ns at work. Management can bar them from wea...
![Citrus College BUS 172 Chapter 5|Complete Guide A+](/docpics/63fdfe5ac3ff5_2421170.jpg)
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Citrus College BUS 172 Chapter 5|Complete Guide A+
- Exam (elaborations) • 20 pages • 2023
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1. If employees consistently achieve their productivity objectives, it 
might be a signal that training is needed. 
a. True 
*b. False 
2. Training is oriented toward broadening employees' individual skills 
for future responsibilities. 
a. True 
*b. False 
3. By far the greatest proportion of training is spent on rank-and-file 
employees and their supervisors. 
*a. True 
b. False 
4. The systematic approach to training involves needs assessment, progr 
am design, implementation, and evaluation...
![Citrus College BUS 172 Chapter 11 Test Questions and Answers 2023](/docpics/63ff0af0db780_2423619.jpg)
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Citrus College BUS 172 Chapter 11 Test Questions and Answers 2023
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1. Benefits generally account for approximately 14 percent of payroll c 
osts. 
a. True 
*b. False 
2. It is worthwhile for employers to offer attractive benefit packages, 
because surveys show that employees who are satisfied with their benefi 
ts are more likely to be satisfied with their jobs. 
*a. True 
b. False 
3. Millennial employees are less likely to be concerned with having pen 
sions than Baby Boomers. 
*a. True 
b. False 
4. TynsCorp encourages its employees to eat properly and to ex...
![Citrus College BUS 172 Chapter 12 Test Questions and Answers 2023](/docpics/63ff098d9fe42_2423606.jpg)
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Citrus College BUS 172 Chapter 12 Test Questions and Answers 2023
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1. Employee morale can be affected by accidents and illnesses attribute 
d to a workplace. 
*a. True 
b. False 
2. Ella works for the county government. She is covered by OSHA. 
*a. True 
b. False 
3. The Occupational Safety and Health Act (OSHA) covers all employers i 
n all states in the U.S. 
a. True 
*b. False 
4. The Occupational Safety and Health Administration (OSHA) can develop 
rules and standards only when petitioned by other agencies such as the 
National Institute for Occupational Sa...
![Citrus College BUS 172 Chapter 10 Test Questions and Answers 2023](/docpics/63ff0ba8cd329_2423625.jpg)
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Citrus College BUS 172 Chapter 10 Test Questions and Answers 2023
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1. Historically, incentive plans have not been a major element of strat 
egic compensation management. 
a. True 
*b. False 
2. The performance threshold in incentive plans is the name given to th 
e amount awarded to an employer. 
a. True 
*b. False 
3. Incentive plans can create an organizational environment of shared c 
ommitment since individuals contribute to organizational success. 
*a. True 
b. False 
4. Meshing compensation and organizational objectives help employees as 
sume ownership o...
![Citrus College BUS 172 chapter 5Test Questions and Answers 2023](/docpics/63ff110d877b9_2423709.jpg)
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Citrus College BUS 172 chapter 5Test Questions and Answers 2023
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1. Most American clothing makers have outsourced or offshored work beca 
use the quality of the items produced is much greater when manufactured 
outside the United States. 
a. True 
*b. False 
2. Recruiting strategies and their effectiveness generally remain const 
ant over time. 
a. True 
*b. False 
3. One reason that employers are hesitant to hire applicants who come t 
o them through an employee referral is that they tend to quit more quic 
kly. 
a. True 
*b. False 
4. Advertisements can ach...
![Citrus College BUS 172 Chapter 4|Complete Guide A+](/docpics/63fdffc132d37_2421189.jpg)
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Citrus College BUS 172 Chapter 4|Complete Guide A+
- Exam (elaborations) • 24 pages • 2023
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1. Because a job analysis includes information about the requirements o 
f someone doing a job, it provides the criteria for evaluating the perf 
ormance of the people who do the work. 
*a. True 
b. False 
2. A new position is being created in Tina's department. She has been a 
sked to create a statement of the different duties, tasks, and responsi 
bilities of the job. Tina is writing a job specification. 
a. True 
*b. False 
3. Job specifications describe the duties, tasks, and responsibiliti...
![Citrus College BUS 172 Chapter 1-112|Complete Guide 2023 questions and answers](/docpics/63ff11fe173e2_2423721.jpg)
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Citrus College BUS 172 Chapter 1-112|Complete Guide 2023 questions and answers
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1. Equal employment opportunity refers to actions required of employers 
to correct past discrimination against minorities. 
a. True 
*b. False 
2. The Equal Pay Act makes it illegal to discriminate against people in 
terms of the pay, employee benefits, and pension they earn based on the 
ir gender when they do equal work. 
*a. True 
b. False 
3. Several employees filed discrimination charges against ValuTech. If 
they cannot get satisfaction through the EEOC, they can appeal to the c 
ourts fo...
![Citrus College BUS 172 chapter 15 question and answers |Complete Guide A+](/docpics/63fdf3d3e4a83_2421029.jpg)
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Citrus College BUS 172 chapter 15 question and answers |Complete Guide A+
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1. A multidomestic corporation is essentially a domestic firm that buil 
ds on its existing capabilities to penetrate overseas markets. 
a. True 
*b. False 
2. In some countries, night shifts are taboo. 
*a. True 
b. False 
3. LightWays is a U.S. firm that has subsidiaries that operate as fully 
autonomous units in other countries, making LightWays a multidomestic c 
orporation. 
*a. True 
b. False 
4. ChannelSystems would be considered a global corporation because it h 
as fully autonomous unit...
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