Cis itsm questions - Study guides, Class notes & Summaries

What types of CI's will be included in a report run against the cmdb_ci_computer table? A. Just CIs defined directly in cmdb_ci_computer B. CIs defined directly in cmdb_ci_computer and all parent classes C. CIs defined directly in cmdb_ci_computer and all child classes -️️C. CI's defined directly in cmdb_ci_computer and all child classes Which field from the configuration item will automatically populate in the Assignment group field of an incident record? A. Managed by B. Support ...

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ServiceNow CIS-ITSM Certification Exam Sample Questions

What is Application Portfolio Management? "Application portfolio management (APM) is a framework for managing enterprise Business Applications and software-based services. APM provides management with an inventory of the company's software applications and metrics to illustrate the business benefits of each application. An APM system uses indicators and a scoring profile for generating reports about the value of each application and the health of the IT infrastructure as a whole. By gat...

Service Now CSA Exam Prep Solved 2023/24 latest update D. Self-service - Answer Which of these applications is available to all users? A. Change B. Incident C. Facilities D. Self-service B. My Groups Work - Answer Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user? A. My Teams Work B. My Groups Work C. My Groups Tasks D. My Teams Tasks C. Variable Types - Answer Multiple choice, single line text, and select box are w...

Service Now CSA Exam QUESTIONS AND ANSWERS| GRADED A 2023 UPDATE Service Now CSA Exam QUESTIONS AND ANSWERS| GRADED A 2023 UPDATE (T/F) ACL evaluates condition/script and roles Correct Answer: True If prefix of incident needs to be changed, where should you refer? Correct Answer: Number Maintenance Table Which of the following is possible via an inbound action? A) Schedule a job B) Sends an email notificaiton C) Modifying existing records D) All of the above Correct Answer: B)...

WGU C846 : Practice Tests, Top Exam Questions and answers, rated A+, verified. What is the purpose of the service configuration management practice? A) To ensure that services deliver agreed levels of availability to meet the needs of customers and users B) To ensure that service availability and performance are maintained at an adequate level in case of a disaster C) To set clear business-related targets for service performance so that delivery of a service can be properly assessed, mo...

WGU C846: Practice Tests, Top Exam Questions and answers, graded A+ What is the purpose of the service configuration management practice? A) To ensure that services deliver agreed levels of availability to meet the needs of customers and users B) To ensure that service availability and performance are maintained at an adequate level in case of a disaster C) To set clear business-related targets for service performance so that delivery of a service can be properly assessed, monitored, an...

Service Now CSA Exam QUESTIONS AND ANSWERS| GRADED A 2023 UPDATE (T/F) ACL evaluates condition/script and roles Correct Answer: True If prefix of incident needs to be changed, where should you refer? Correct Answer: Number Maintenance Table Which of the following is possible via an inbound action? A) Schedule a job B) Sends an email notificaiton C) Modifying existing records D) All of the above Correct Answer: B) Sends an email notificaiton _________ Is an Elevated Privilege...