Itil 4 - Study guides, Class notes & Summaries

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ITIL 4 Exam Questions & Answers 2024/2025 Service Management - ANSWERSA set of specialized organizational capabilities for enabling value for customers in the form of services Service Management - ANSWERSA set of specialized organizational capabilities for enabling value for customers in the form of services Output - ANSWERSTangible or intangible deliverable of an activity Outcome - ANSWERSResult for a stakeholder produced by one or more outputs. Cost - ANSWERSAmount or money sp...

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ITIL 4 Foundation Practice Exam Questions with Correct Answers

ITIL 4 Exam Study Questions And Correct Answers...

A. Cost B. Utility C. Warranty D. Risk - Answer- A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 D. Incorrect. A risk is "A possible event that could cause harm or loss, or make it more difficult to achieve objectives". Ref 2.5.3 5) How d...

ITIL 4 Foundation Practice Exam Questions with Correct Answers

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