Itil practice exam - Study guides, Class notes & Summaries

ITIL 4 Exam Practice Questions with Correct Answers

ITIL 4 Foundation Practice Exam 2 Questions with Complete Solutions

ITIL 4 Foundation Practice Exam 6 Exam Questions with Complete Solutions

ITIL 4 Foundation Practice Exam 5 Questions with Latest Update

ITIL 4 Foundation Practice Exam 4 Exam Questions with Correct Answers

ITIL 4 Foundation | Practice Exam #2 Questions with Latest Update

ITIL 4 Foundation Practice Exam & Answers 2024/2025 How does prioritization of incidents assist in incident Managment? - ANSWERSIt ensures that incidents are resolved as quickly as possible Which value chain activity provides information about service Improvements to all value chain activities - ANSWERSImprove Which is the a purpose of the "information security" practice - ANSWERSProtect the information needed by the organization to conduct business Which are the key activities o...

ITIL Foundation Certification Practice Exam 6 Exam Questions and Answers

ITIL Exam Questions & Answers 2024/2025 What are the sources of Best Practice? - ANSWERSStandards Industry Practices Academic Research Training & Education Internal Experience What are the enablers of Best Practice? - ANSWERSEmployees Customers Suppliers Advisors Technology Why is ITIL successful? - ANSWERSITIL is a framework that identifies best practices. ITIL is: Vendor Neutral Non-prescriptive A best practice Internal Service - ANSWERSA service delivered between...

ITIL Foundation 4 Practice Exam Questions & Answers 2024/2025 What is the effect of increased automation on the 'service desk' practice? - ANSWERSGreater ability to focus on customer experience when personal contact is needed Which term describes the functionality offered by a service? - ANSWERSUtility Which is the purpose of the 'monitoring and event management' practice? - ANSWERSTo systematically observe services and service components, and record and report selected changes of...