Itil v3 Study guides, Class notes & Summaries
Looking for the best study guides, study notes and summaries about Itil v3? On this page you'll find 33 study documents about Itil v3.
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infosys interview questions-(all of the questions from the priority questions.)
- Exam (elaborations) • 8 pages • 2022
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what is an import set 
A tool used to import data from various data sources, and map that data into ServiceNow tables. 
 
 
what are the different parts of the service portfolio 
service pipeline, service catalogue, and retired services. past(retired) present(catalogue) and future(pipeline) collection of services offered by a provider. 
 
 
 
 
 
 
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what is the major difference between ITIL V3 and ITIL V4 
ITIL v3 describes a flow of activities along with the information about sugge...
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ITIL v3 Foundations Test 1 with complete solution
- Exam (elaborations) • 3 pages • 2022
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ITIL v3 Foundations Test 1 with complete solution
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ITIL v3 Foundation Practice Exam #1.docx new 2021 practice exam solution questions and answers
- Exam (elaborations) • 12 pages • 2021
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ITIL v3 Foundation Practice Exam # new 2021 practice exam solution questions and answers 
1. What BEST describes a definitive media library (DML)? 
a) Secure location that holds definitive hardware spares 
b) Secure library where definitive authorized versions of 
 all media configuration items (CIs) are stored and protected 
c) Database that contains definitions of all media CIs 
d) Secure library where definitive authorized versions of 
 all software and back-ups are stored and protected 
2....
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