Nrf customer services - Study guides, Class notes & Summaries

NRF customer service | Questions with 100% Correct Answers | Verified | Updated Brick- and-mortar - Correct Answer-The presence of a physical storefront and face-to-face customer experience. Closeout stores - Correct Answer-Off-price stores that offer an assortment of brand-name merchandise at a significant discount off the the manufacturer's price Commercial cue - Correct Answer-Advertising message that impacts purchase decisions convenience stores - Correct Answer-These stores aim ...

NRF Customer Service Test Questions and Answers All Correct comparison shopper - Answer-the customer who spends time searching for the best price or deal on the item they are purchasing manufacturer - Answer-produces the products e-commerce - Answer-the buying and selling of goods over the internet retailing - Answer-No matter what format it takes, retailing is the method by which consumers acquire products and services. gross domestic product - Answer-monetary value of all the fin...

NRF Customer Service and Sales (2022/2023) Part 1 active listening the practice of hearing and understanding what a speaker is saying out loud and any messages suggested behind the words Add-on services available services for specific product purchases that customers can opt for (Payment options, product modifications, or other ways customers can protect their purchases) analytical communication style A communication style in which a person tends to ask a lot of questions and behave methodical...

NRF Customer Sales & Service Exam Review with Correct Answers Retailing is comprised of all of the business activities that add value to the products and services customers buy. This includes: 1) merchandise assortment 2) packaging 3) customer service 4) All of the above - Answer ️️ -All of the above List the elements of the distribution channel in the correct order: Men Want Real Chics - Answer ️️ -Manufacturer, Wholesaler, Retailer, and Customer Ashley Furniture is an example...

NRF Certification Test Exam Questions And Answers 100% Verified Brick-and-mortar - answerthe presence of a physical storefront and face-to-face customer experiences closeout stores - answeroff-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue - answeradvertising message that impacts purchase decisions comparison shopper - answerthe customer who spends time searching for the best price or deal on the item...

NRF Test Questions with Correct Answers Off price retailers - Answer-Offer brand name merchandise at a discount (typically excess inventory, closeouts, and irregular items) Close out stores - Answer-Offer brand name merchandise at significantly lower price than manufacturer outlet stores - Answer-Off price store; owned by the manufacturer Pure play - Answer-Retailers started online and continue to do business that way Wholesale club - Answer-Sell products directly to customers (typ...

NRF Customer Service Exam Study Guide with Complete Solutions A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️ -Get to know what the customer wants Which of the following are appropriate reasons for following up with a customer? • You are curious whether a gift your customer purchased was well received • You ...

NRF Test Questions with Correct Answers Off price retailers - Answer-Offer brand name merchandise at a discount (typically excess inventory, closeouts, and irregular items) Close out stores - Answer-Offer brand name merchandise at significantly lower price than manufacturer outlet stores - Answer-Off price store; owned by the manufacturer Pure play - Answer-Retailers started online and continue to do business that way Wholesale club - Answer-Sell products directly to customers (typ...

NRF Certification Test Verified 100% Correct brick-and-mortar - answerthe presence of a physical storefront and face-to-face customer experiences closeout stores - answeroff-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue - answeradvertising message that impacts purchase decisions comparison shopper - answerthe customer who spends time searching for the best price or deal on the item she is looking to ...

NRF Certification Test Exam with 100% Correct Answers brick-and-mortar - Answer ️️ -the presence of a physical storefront and face-to- face customer experiences closeout stores - Answer ️️ -off-price stores that offer an assortment of brand- name merchandise at a significant discount off the manufacturer's price commercial cue - Answer ️️ -advertising message that impacts purchase decisions comparison shopper - Answer ️️ -the customer who spends time searching for the b...