Postal inspectors - Study guides, Class notes & Summaries
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APUSH Units 6-11 Exam Study Guide with Comprehensive Solution (Already Passed)
- Exam (elaborations) • 179 pages • 2022
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information age, Microsoft, Internet - ANSWER Following WWII, the rise of International Business Machines (IBM) symbolized yet another momentous transformation, to the fast-paced "information age," when the storing, organizing, and processing of data became an industry in its own right. By the century's end the rapid emergence of Microsoft Corporation and the phenomenal growth of the Internet heralded an explosive communications revolution. Americans now rocketed down the "information superh...
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2023 USPS 421 Test - Window Clerk QUESTIONS AND ANSWERS GRADED A
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2023 USPS 421 Test - Window Clerk QUESTIONS AND ANSWERS GRADED A 
 
 
CUSTOMER SERVICE SKILLS - CORRECT ANSWER - Provide an attitude of excellent service. 
- Identify customer needs. 
- Thoughtful body language and words. 
- Uncompromising service at every contact point. 
- Resolving conflict. 
- Exceeding customer expectations. 
 
customer-centric environment - CORRECT ANSWER People, processes, pride, and results to ensure the customer's expectations are exceeded. 
 
SSA - CORRECT ANSWER Sa...
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