Publix customer service - Study guides, Class notes & Summaries
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Publix CS Test Questions and Answers 100% Solved
- Exam (elaborations) • 13 pages • 2024
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Publix CS Test Questions and Answers 
100% Solved 
Four Steps to Legendary Service 1. Greet the customer- by name, if possible 
2. Engage 
3. Create their happily ever after 
4. Thank them and invite them back 
Publix Mission Statement Our mission at Publix is to be the premier food retailer in the 
world. To that end we commit to be: 
-passionately focused on customer value, 
-intolerant of waste, 
-dedicated to the dignity, value, and employment security of our associates, 
-devoted to the h...
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Publix Deli Assistant Manager Exam 2024 Update Questions And Correct Answers
- Exam (elaborations) • 9 pages • 2024
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Publix Deli Assistant Manager Exam 2024 Update Questions And Correct Answers 
12 Ft/ 18 Inch Rule - ANSWER-ensuring all store fire sprinklers have space to operate. All product must be stored no more than 12 ft form the ground or 18 inches from a fire sprinkler 
What are the 5 steps to Customer Service? - ANSWER-1. Welcome customer. 
2. Use the customer's name 
3. Take care of the customer's needs 
4. Thanks the customer 
5. Invite the customer back 
What chemical is kept separate from everyth...
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PUBLIX DELI ASSISTANT MANAGER NEW GEN QUESTIONS AND ANSWERS 2024 UPDATED.
- Exam (elaborations) • 7 pages • 2024
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PUBLIX DELI ASSISTANT MANAGER NEW GEN QUESTIONS AND ANSWERS 2024 UPDATED. 
How many days does a Meat & Cheese platter get? Ans- 2 days 
Which of the following gets 2 days? A: Sub Selection platter, Wrap Variety platter, All American Ans- 
All American 
How many days does a Publix Turkey Ringleader get Ans- 1 day 
Where do you look for info on Cubanitos? Ans- Deli Platter guides 
What two chemicals can't be combined (will/can cause permanent lung damage) Ans- Block 
Whitener and Q San 
What chem...
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Publix Deli ROI Study Guide Questions and Answers 2024 Already Solved| Graded A+.
- Exam (elaborations) • 8 pages • 2024
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Publix Deli ROI Study Guide Questions and Answers 2024 Already Solved| Graded A+. 
What would you do before you begin cleaning the Deli Traditional Case? 
Gather all needed cleaning supplies prior to cleaning. 
What gives Publix Smoked Turkey its yellow color? 
Natural Hickory wood and the slow roasting of fresh meat. 
What is the serving size of egg salad for a sub sandwich? 
3oz on a half and 6oz on a full sub. 
What is the number 1 reason why customers would not shop at Publix? 
Sanitation i...
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Publix asst deli manager study Exam Complete Questions and Answers
- Exam (elaborations) • 4 pages • 2024
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Publix asst deli manager study Exam 
Complete Questions and Answers 
Publix mission statement - CORRECT ANSWER-⁃ Our mission at Publix is to be the 
premier quality food retailer in the world. 
⁃ Passionately focused on customer value. 
⁃ Intolerant of waste. 
⁃ Dedicated to the Dignity, Value and Emplyment Security of our associates. 
⁃ Devoted to the highest standards of Stewardship for our Stockholders and... 
⁃ Involved as Responsible Citizens in our communities. 
Publix Deli De...
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Publix Deli Management Test Questions and Answers 2024
- Exam (elaborations) • 9 pages • 2024
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How long do you sharpen the back side of a slicer blade? - 2 seconds 
 
How long do you sharpen the front of a slicer blade? - 30 seconds 
 
Tag Group: Publix and Boar's Head Ham - Pink 
 
Tag Group: Publix and Boar's Head Beef - Red 
 
Tag Group: Publix and Boar's Head Poultry, Italian products and loaves - Orange 
 
Tag Group: Boar's Head cheese - Orange 
 
Tag Group: Misc. Meats and Cheeses - Purple 
 
Tag Group: Specialty cheeses, salads, and misc. self service - Black 
 
Tag Group: Cook...
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Publix asst deli manager study Guide Correct 100%
- Exam (elaborations) • 4 pages • 2024
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Publix mission statement - ANSWER ⁃ Our mission at Publix is to be the premier quality food retailer in the world. 
 ⁃ Passionately focused on customer value. 
 ⁃ Intolerant of waste. 
 ⁃ Dedicated to the Dignity, Value and Emplyment Security of our associates. 
 ⁃ Devoted to the highest standards of Stewardship for our Stockholders and... 
 ⁃ Involved as Responsible Citizens in our communities. 
 
Publix Deli Department Focus - ANSWER ⁃ Provide premier service by understanding and...
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PUBLIX DELI ASSISTANT MANAGER NEW GEN QUESTIONS AND ANSWERS 2024 UPDATED.
- Exam (elaborations) • 7 pages • 2024
- Available in package deal
-
- $12.99
- + learn more
PUBLIX DELI ASSISTANT MANAGER NEW GEN QUESTIONS AND ANSWERS 2024 UPDATED. 
How many days does a Meat & Cheese platter get? Ans- 2 days 
Which of the following gets 2 days? A: Sub Selection platter, Wrap Variety platter, All American Ans- 
All American 
How many days does a Publix Turkey Ringleader get Ans- 1 day 
Where do you look for info on Cubanitos? Ans- Deli Platter guides 
What two chemicals can't be combined (will/can cause permanent lung damage) Ans- Block 
Whitener and Q San 
What chem...
-
Publix Deli ROI Study Guide - Exam Questions and Answers | Already Graded A+.
- Exam (elaborations) • 9 pages • 2024
- Available in package deal
-
- $12.49
- + learn more
Publix Deli ROI Study Guide - Exam Questions and Answers | Already Graded A+. What would you do before you begin cleaning the Deli Traditional Case? 
Gather all needed cleaning supplies prior to cleaning. 
What gives Publix Smoked Turkey its yellow color? 
Natural Hickory wood and the slow roasting of fresh meat. 
What is the serving size of egg salad for a sub sandwich? 
3oz on a half and 6oz on a full sub. 
What is the number 1 reason why customers would not shop at Publix? 
Sanitation issues ...
-
Publix Deli Management Test Questions And Answers
- Exam (elaborations) • 8 pages • 2024
- Available in package deal
-
- $10.49
- + learn more
Publix Deli Management Test Questions And Answers 
 
 
How long do you sharpen the backside of a slicer blade? - ANS 2 seconds 
 
How long do you sharpen the front of a slicer blade? - ANS 30 seconds 
 
Tag Group: Publix and Boar's Head Ham - ANS Pink 
 
Tag Group: Publix and Boar's Head Beef - ANS Red 
 
Tag Group: Publix and Boar's Head Poultry, Italian products and loaves - ANS Orange 
 
Tag Group: Boar's Head cheese - ANS Orange 
 
Tag Group: Misc. Meats and Cheeses - ...
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