Super user - Study guides, Class notes & Summaries

Salesforce User Experience Designer Exam {Answered Correctly} 2023. Study set for Salesforce UX Designer Certification When you're in the discovery phase, what should you think about when shaping your discovery questions? A. Participant compensation is significant and you interview people only outside of their work hours B. You should always recruit the widest range of people for your study (even if they're entirely unrelated to the focus of the problem you're researching). C. Eac...

In the Data Loss Prevention Rule - answer-You want to change an action for 'confidential' content. Where in Sophos Central do you make this change? Modifying protection settings and uninstalling the endpoint agent - answer-Two of the following that tamper protection prevent users from doing Installed components - answer-An endpoint is reporting that Sophos Autoupdate is not installed. In the Self-Help Tool which tab do you check to view whether AutoUpdate is liste...

Non-clinical telehealth Use of electronic information and telecommunications technologies to SUPPORT health care Blame-free environment an environment that encourages reporting of errors and focuses more on systematic view of errors rather than individual causation Expert system a type of computer program that uses artificial intelligence to arrive at a decision that experts in the field would make; example: insulin pump, Culture of safety an atmosphere of mutual trust i...

You want to change an action for 'confidential' content. Where in Sophos Central do you make this change? Answer> In the Data Loss Prevention Rule Two of the following that tamper protection prevent users from doing Answer> Modifying protection settings and uninstalling the endpoint agent An endpoint is reporting that Sophos Autoupdate is not installed. In the Self-Help Tool which tab do you check to view whether AutoUpdate is listed as Installed? Answer> Installed components...

External User License Types 5 different types: 1. External Apps 2. Customer Community 3. Customer Community Plus 4. Partner Community 5. Channel Accounts Lightning External Apps Plus License Good for B2C interactions; minimal interactions with SFDC records Enables access to Leads and Opportunities and Campaigns Custom digital experiences to engage any external stakeholder, including Brand Engagement and Customer Loyalty. Limited access to CRM objects. The External Apps li...

What are the features of the Contact Center? - correct answer 1. Automated Call Distribution (ACD) 2. Real-time and historical reports 3. Options to integrate Customer Relationship Management (CRM) software like Salesforce or Zendesk, or generally to HTTP REST services 4. Supervising tools for Quality Management and Workforce Management Who uses the collaborate feature? - correct answer Every member of the organization, regardless of their role, uses the Collaborate features. Those req...

Hootsuite Social Marketing Certification Exam Question & answers 2024 Update Hootsuite Social Marketing Certification Exam Question & answers 2024 Update 1. Which one of the following is not a use case for the Hootsuite Organizations feature? A) Control off-brand communications B) Plan the content publishing schedule in a calendar format C) Limit access to social network passwords D) Facilitate team collaboration to address customer feedback on social media E) Specify what actions tea...

TAMU ISTM 210 Exam 1 (Prof. Phinney) With Solutions 100% Correct Follower Person or business that waits to see what works before investing in new technology Super-Computer Large computing hardware; mostly used for large-scale research, not really used in business End-users People that use computers Competency The knowledge that enables a person to understand something Attitude Plays a pivotal role toward gaining computer competency; it should be thought of as a tool with boundaries t...

Hootsuite Social Marketing Certification Exam Question & answers 2024 Update 1. Which one of the following is not a use case for the Hootsuite Organizations feature? A) Control off-brand communications B) Plan the content publishing schedule in a calendar format C) Limit access to social network passwords D) Facilitate team collaboration to address customer feedback on social media E) Specify what actions team members have permission to perform in Hootsuite: B) Plan the content publis...

The security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community license, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases? Select one or more of the following: A. Use the role hierarchy B. Use a Public Group C. Use a Sharing Set D. Use a Share Group C. Use a Sharing Set Universal Containers needs to mat...