Zendesk support - Study guides, Class notes & Summaries
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Zendesk Support Admin Certification Exam Questions With 100% Correct Answers 2024
- Exam (elaborations) • 11 pages • 2024
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Zendesk Support Admin Certification Exam 
Questions With 100% Correct Answers 2024
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Zendesk Support Admin Certification | With complete solution 2024/25
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Zendesk Support Admin Certification | With complete solution 2024/25
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Zendesk Support Admin Certification Questions and Answers 2024
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Zendesk Support Admin Certification
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Zendesk Support Admin Certification Exam Questions and Answers 2024
- Exam (elaborations) • 8 pages • 2024
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Zendesk Support Admin Certification Exam Questions and Answers
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Zendesk Support Admin Certification Complete Exam Questions With Correct Answers
- Exam (elaborations) • 8 pages • 2024
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Zendesk Support Admin Certification Complete Exam Questions With Correct Answers 
What is a View? 
Group tickets based on criteria that the Admin defines. 
 
 
What are Ticket Fields? 
Areas inside tickets to add in more contextual information about the customer. 
 
 
What are Events? 
Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. 
 
 
What is a Macro? 
Enable agents to update tickets with scripted answers based on ...
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Zendesk Support Admin Certification Exam Questions With Correct Answers 100% Solved
- Exam (elaborations) • 8 pages • 2024
- Available in package deal
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Zendesk Support Admin Certification Exam 
Questions With Correct Answers 100% 
Solved 
What is a View? - answerGroup tickets based on criteria that the Admin defines. 
What are Ticket Fields? - answerAreas inside tickets to add in more contextual information 
about the customer. 
What are Events? - answerArea in the ticket interface where agents can get a clearer view 
of all the updates that occurred during the ticket lifecycle. 
What is a Macro? - answerEnable agents to update tickets with scr...
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Zendesk Support Admin Certification Exam Questions With 100% Correct Answers Graded A+
- Exam (elaborations) • 8 pages • 2024
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- $9.89
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Zendesk Support Admin Certification Exam Questions With 100% Correct Answers Graded A+ 
What is a View? 
Group tickets based on criteria that the Admin defines. 
 
 
What are Ticket Fields? 
Areas inside tickets to add in more contextual information about the customer. 
 
 
What are Events? 
Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. 
 
 
What is a Macro? 
Enable agents to update tickets with scripted answers bas...
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Zendesk Support Admin Certification Exam Questions With 100% Correct Answers 2024
- Exam (elaborations) • 8 pages • 2024
- Available in package deal
-
- $11.49
- + learn more
Zendesk Support Admin Certification Exam 
Questions With 100% Correct Answers 2024 
What is a View? - answerGroup tickets based on criteria that the Admin defines. 
What are Ticket Fields? - answerAreas inside tickets to add in more contextual information 
about the customer. 
What are Events? - answerArea in the ticket interface where agents can get a clearer view 
of all the updates that occurred during the ticket lifecycle. 
What is a Macro? - answerEnable agents to update tickets with script...
-
Zendesk Support Admin Certification Exam Questions with Answers
- Exam (elaborations) • 8 pages • 2024
- Available in package deal
-
- $12.49
- + learn more
Zendesk Support Admin Certification Exam Questions with Answers
-
Zendesk Support Admin Certification Exam Questions With 100% Correct Answers 2024
- Exam (elaborations) • 8 pages • 2024
- Available in package deal
-
- $11.49
- + learn more
Zendesk Support Admin Certification Exam 
Questions With 100% Correct Answers 2024 
What is a View? - answerGroup tickets based on criteria that the Admin defines. 
What are Ticket Fields? - answerAreas inside tickets to add in more contextual information 
about the customer. 
What are Events? - answerArea in the ticket interface where agents can get a clearer view 
of all the updates that occurred during the ticket lifecycle. 
What is a Macro? - answerEnable agents to update tickets with script...
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