Acct 3121 - Study guides, Class notes & Summaries

Quality management provides an important competitive edge because it: A) reduces costs B) increases customer satisfaction C) often results in substantial savings and higher revenues in the short run D) All of these answers are correct. correct answers D) All of these answers are correct. Quality of design measures how closely the characteristics of products or services match the needs and wants of customers. Conformance quality: A) measures the same things B) is the performance ...

ACCT 3121 Final Exam - Questions and Answers The transfer-pricing method that reduces the goal-congruence problems associated with a pure costplus-based transfer-pricing method is: A) dual pricing B) market pricing C) single pricing D) Both A and B are correct. Dual pricing is NOT widely used in practice because: A) the manager of the supplying division does not have sufficient incentive to control costs B) it increases goal congruence C) managers are not insulated from the frictions of the ma...