Cob 202 - Study guides, Class notes & Summaries
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COB 202 Final UPDATED Exam Questions and CORRECT Answers
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COB 202 Final UPDATED Exam Questions 
and CORRECT Answers 
Human Capital - CORRECT ANSWER- the skills, knowledge, and experience possessed 
by an individual or population 
Deep-level diversity - CORRECT ANSWER- Differences in characteristics: 
personality, beliefs, values... 
Globalization - CORRECT ANSWER- Economic, social, and cultural connectivity with 
people on other parts of the world
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COB 202 Final Exam Questions with Complete Solutions
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Conflict Correct Answer-a process in which one party perceives that its interests are being opposed or negatively affected by another party 
 
Task Conflict Correct Answer-a type of conflict in which people focus their discussion around the issue while showing respect for people who have other points of view 
 
Relationship conflict Correct Answer-a type of conflict in which people focus on characteristics of other individuals, rather than on the issues, as the source of conflict 
 
Positive con...
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COB 202 Exam 1 Latest Update Graded A
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COB 202 Exam 1 Latest Update Graded A Organizational Behavior the study of human behavior in organizations 
Independent Variable presumed causes 
Dependent Variable outcomes of practical value and interest 
Contingency Thinking recognizing the behavior and practices that must be tailored to fit the exact nature of each situation 
Evidence-Based Management making decisions on hard facts 
Stakeholders People, groups, and institutions that are affected by and thus have an interest or "stake" in a...
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COB 202 Exam 1 Ross Questions with Complete Solutions
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Organizational behavior Correct Answer-the study of human behavior in organizations 
 
interpersonal Correct Answer-one on one 
 
intuition Correct Answer-the power of knowing things without thinking; sharp insight 
 
critical thinking Correct Answer-thinking that does not blindly accept arguments and conclusions. Rather, it examines assumptions, discerns hidden values, evaluates evidence, and assesses conclusions. 
 
Intellectual Humility Correct Answer-Openness to the possibility that one's b...
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COB 202 Final Exam Latest Update Already Passed
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COB 202 Final Exam Latest Update Already Passed Conflict a process in which one party perceives that its interests are being opposed or negatively affected by another party 
Task Conflict a type of conflict in which people focus their discussion around the issue while showing respect for people who have other points of view 
Relationship conflict a type of conflict in which people focus on characteristics of other individuals, rather than on the issues, as the source of conflict 
Positive conseq...
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COB 202 Questions and Correct Answers
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Power 
Ans The capacity of a person, team, or organization to influence others 
Features of Power 
Ans 1. Only the potential (not act) to change someone's attitude or behavior 
2. Power is based on the target's perception that the power holder controls a valuable 
resource 
3. Power involves asymmetric dependence 
4. People may be unaware of their power 
Countervailing Power 
Ans The capacity of a person to keep a more powerful person in the exchange relationship 
Legitimate Power 
Ans An ag...
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COB 202 Questions and Correct Answers
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when do people work harder 
Ans *they have greater control over their work environment 
*they are motivated by positive peer pressure from teammates 
6 major benefits of studying human relations 
Ans 1. acquire valid info about human behavior 
2. develop skills in dealing with people 
3. learn to cope with job problems 
4. cope with personal problem 
5. capitalize on opportunities 
6. demonstrate potential for advancement 
acquire valid info about human behavior 
Ans * need to understand how pe...
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COB 202 Final Exam Study Guide (Verified Content)
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COB 202 Final Exam Study Guide (Verified Content)
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COB 202 EXAM 1 (2023) WITH COMPLETE SOLUTIONS.
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COB 202 EXAM 1 (2023) WITH COMPLETE SOLUTIONS. COB 202 EXAM 1 (2023) WITH COMPLETE SOLUTIONS. COB 202 EXAM 1 (2023) WITH COMPLETE SOLUTIONS. COB 202 EXAM 1 (2023) WITH COMPLETE SOLUTIONS. COB 202 EXAM 1 (2023) WITH COMPLETE SOLUTIONS. COB 202 EXAM 1 (2023) WITH COMPLETE SOLUTIONS. COB 202 EXAM 1 (2023) WITH COMPLETE SOLUTIONS. COB 202 EXAM 1 (2023) WITH COMPLETE SOLUTIONS. COB 202 EXAM 1 (2023) WITH COMPLETE SOLUTIONS. COB 202 EXAM 1 (2023) WITH COMPLETE SOLUTIONS. COB 202 EXAM 1 (2023) WITH COM...
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COB 202 - 1st Test - (Ch. 2,3,7) EXAM QUESTIONS AND CORRECT DETAILED ANSWERS|AGRADE
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COB 202 - 1st Test - (Ch. 2,3,7) EXAM 
QUESTIONS AND CORRECT DETAILED 
ANSWERS|AGRADE 
Dave Docket, the installation manager at Kleen Waterproofing, receives a high number 
of customer complaints that several crewmembers either come late to the job or they do 
not show up at all, without any communication with the customers. The job completion 
dates keep getting delayed, and customer dissatisfaction rate keeps increasing. Dave 
hires several new employees who are motivated, able to perform...
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