Comparison shopper Study guides, Class notes & Summaries

Customer Service & Sales Fundamentals by NRF with Complete SolutionsCustomer Service & Sales Fundamentals by NRF with Complete SolutionsCustomer Service & Sales Fundamentals by NRF with Complete Solutions Retailing - ANSWER-the method by which consumers acquire products and services retailer - ANSWER-Receives, stores, displays, and presents the products to Customers. Which of the 6 types of customers are you most like? Explain how this type this type of customer shops. - ANSWER-1. innovat...

Customer Service Certification Exam Review 100% Pass Comparison Shopping The customer who spends time searching for the best price or deal on the item she is looking to purchase Innovative Buyer The buyer who wants to be first to purchase and own the latest merchandise Impulse Buyer The person who makes quick purchase decisions Physical Cue A physical need such as hunger or thirst that drives behavior Retailing No matter what format it takes, retailing is the method by which consumers acquir...

NRF Certification Test Exam Review Qs&As brick-and-mortar - ANS-the presence of a physical storefront and face-to-face customer experiences closeout stores - ANS-off-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue - ANS-advertising message that impacts purchase decisions comparison shopper - ANS-the customer who spends time searching for the best price or deal on the item she is looking to purchase co...

Observation - ANSWER Does not involve questioning respondents - Involves recording respondent's actions - Setting is important (natural vs. contrived) - Advantages: objective, accurate Communication - ANSWER Involves questioning respondents - Involves respondents in completing a questionnaire - Advantages: versatility, speed, cost Data collected through observation - ANSWER Retail store traffic Shopper behavior Expressive behavior Verbal behavior Physical objects Structure - A...

NRF Customer Service Test Questions and Answers All Correct comparison shopper - Answer-the customer who spends time searching for the best price or deal on the item they are purchasing manufacturer - Answer-produces the products e-commerce - Answer-the buying and selling of goods over the internet retailing - Answer-No matter what format it takes, retailing is the method by which consumers acquire products and services. gross domestic product - Answer-monetary value of all the fin...

NRF Certification Test Latest Update Already Graded A brick-and-mortar the presence of a physical storefront and face-to-face customer experiences closeout stores off-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue advertising message that impacts purchase decisions comparison shopper the customer who spends time searching for the best price or deal on the item she is looking to purchase convenience st...

NRF Certification Test with Complete Solutions brick-and-mortar - Answer-the presence of a physical storefront and face-to-face customer experiences closeout stores - Answer-off-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue - Answer-advertising message that impacts purchase decisions comparison shopper - Answer-the customer who spends time searching for the best price or deal on the item she is lo...

brick-and-mortar the presence of a physical storefront and face-to-face customer experiences closeout stores off-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue advertising message that impacts purchase decisions comparison shopper the customer who spends time searching for the best price or deal on the item she is looking to purchase convenience stores these stores aim at providing their customers a con...

brick-and-mortar correct answer: the presence of a physical storefront and face-to-face customer experiences closeout stores correct answer: off-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue correct answer: advertising message that impacts purchase decisions comparison shopper correct answer: the customer who spends time searching for the best price or deal on the item she is looking to purchase...

off-price retailers - offer brand name merchandise at a discount. the merchandise typically consists of excess inventory, closeouts and irregulars closeout stores - off-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue - advertising message that impacts purchase decisions comparison shopper - the customer who spends time searching for the best price or deal on the item she is looking to purchase convenien...