Delivering uconnect Study guides, Class notes & Summaries

Delivering Uconnect Questions and Answers Graded A+ Doing all six "must-do" activities with a customer_________ leads to a remarkable increase in customer satisfaction To prepare for a delivery, you should ____________ get in the vehicle and spend time walking through all of the Uconnect functions until the system becomes second nature What should you do to follow up after a Uconnect Delivery? Contact the customer within 48 hours after delivery When the customer checks off an...

SS24DUWB- DELIVERING UCONNECT QUESTIONS AND ANSWERS 100% PASS Which description fits the key vehicle information checklist? The Key vehicle information checklist contains items to complete with your customer during delivery Teaching your customers how to use Uconnect features supports which CXE behavior? >> Not - Prepare for delivery; not >> Adapt to your customer's need Which of the following happens when you input a VIN into the New Vehicle Delivery (OS Plus) tool? Th...

Doing all six "must-do" activities with a customer_________ - Answer-leads to a remarkable increase in customer satisfaction To prepare for a delivery, you should ____________ - Answer-get in the vehicle and spend time walking through all of the Uconnect functions until the system becomes second nature What should you do to follow up after a Uconnect Delivery? - Answer-Contact the customer within 48 hours after delivery When the customer checks off and confirms the items on the New Vehic...

Delivering Uconnect Exam Questions And Answers Doing all six "must-do" activities with a customer_________ - ANS leads to a remarkable increase in customer satisfaction To prepare for a delivery, you should ____________ - ANS get in the vehicle and spend time walking through all of the Uconnect functions until the system becomes second nature What should you do to follow up after a Uconnect Delivery? - ANS Contact the customer within 48 hours after delivery When the cu...

SS24DUWB- DELIVERING UCONNECT EXAM QUESTIONS AND ANSWERS Which description fits the key vehicle information checklist? - Answer️️ -The Key vehicle information checklist contains items to complete with your customer during delivery Teaching your customers how to use Uconnect features supports which CXE behavior? - Answer️️ ->> Not - Prepare for delivery; not >> Adapt to your customer's need Which of the following happens when you input a VIN into the New Vehicle Delive...

Delivering Uconnect Exam Questions and Answers Doing all six "must-do" activities with a customer_________ - Answer️️ -leads to a remarkable increase in customer satisfaction To prepare for a delivery, you should ____________ - Answer️️ -get in the vehicle and spend time walking through all of the Uconnect functions until the system becomes second nature What should you do to follow up after a Uconnect Delivery? - Answer️️ -Contact the customer within 48 hours after delivery...

Teaching your customers how to use Uconnect features supports which CXE behavior? - Answer Be knowledgeable as you demonstrate difficult features Which of the following is designated as a "Must-Do" Activity that should be accomplished during every New Vehicle Delivery? - Answer Teach vehicle safety technology Sharing information using a tablet is an example of which CX Action? - Answer Use technology effectively What is true about customer hot buttons? - Answer Hot buttons are features y...