Deming’s 14 points - Study guides, Class notes & Summaries
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WGU PRE-ASSESSMENT: OPERATIONS AND SUPPLY CHAIN MANAGEMENT (PHCO) 2023 QUESTIONS AND ANSWERS 100% VERIFIED
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WGU PRE-ASSESSMENT: OPERATIONS AND SUPPLY CHAIN MANAGEMENT (PHCO) 2023 QUESTIONS AND ANSWERS 100% VERIFIED 
 
1.	A company that produces motors uses the following check sheet: 
 
 
 
Why would the company use this check sheet? 
 
 
 
YOUR ANSWER 
 
 
 
CORRECT ANSWER 
 
 
 
To create a control chart to measure the engine assembly process 
 
To create a flow chart of the engine assembly process 
 
To develop a suppliers, inputs, process, outputs, customers (SIPOC) diagram 
 
To develop a Par...
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C720 pre-assessment Operations and Supply Chain Management
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1.	An organization uses the Voice of the Customer to collect information about what customers want, what they like, and what they do not like. 
 
Which two tools should be used once the VOC is complete? Choose 2 answers 
 
YOUR ANSWER 
 
CORRECT ANSWER 
 
 
Team problem-solving 
 
Quality function deployment 
 
Employee training 
 
Fact-based management 
 
 
2.	A paper manufacturing company dealing in paper products experiences quality issues due to poor performance and equipment malfunction...
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Pre-Assessment: Operations and Supply Chain Management (PHCO) exam questions fully solved
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Team problem-solving 
Quality function deployment 
An organization uses the Voice of the Customer to collect information about what customers want, what they like, and what they do not like. Which two tools should be used once the VOC is complete? 
 
Team problem-solving 
Quality function deployment 
Employee training 
Fact-based management 
 
 
Pareto charts 
A paper manufacturing company dealing in paper products experiences quality issues due to poor performance and equipment malfunction.Whic...
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Test Bank for Managing for quality and Performance Excellence 10th Edition by James R. Evans, William M. Lindsay | VERIFIED | 2023/2024
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People view quality subjectively and in relation to differing criteria based on their individual roles in the productionmarketing value chain. 
a. True 
b. False 
ANSWER: True 
POINTS: 1 
DIFFICULTY: Difficulty: Easy 
ACCREDITING STANDARDS: BUSPROG: Analytic 
DISC: Creation of Value 
TOPICS: DESC.EVAB.17.01.01 Defining Quality 
KEYWORDS: Bloom's: Knowledge 
2. The transcendent definition of quality was first defined as the goodness of a product. 
a. True 
b. False 
ANSWER: True 
POINTS: 1 
DIFF...
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MNP3701 REVISION NOTES.
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STRATEGIC SOURCING 
MNP3701 
2 
Index Page # 
CHAPTER 1 : INTRODUCTION TO PURCHASING AND SUPPLY CHAIN MANAGEMENT ...........................................................8 
Building Relationships And Driving Innovation .........................................................................................................8 
Improving Quality And Reputation .....................................................................................................................8 
Reducing Time To M...
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Preparing for the Project Management Professional (PMP) Certification Exam
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Introduction 1 
What Is Project Management Anyway? 2 
Advantages of Project Management 6 
Organizing for Project Management 7 
The Projectized Organization 7 
The Traditional Organization 9 
The Matrix Organization 10 
The Project Office 12 
How the Project Manager Makes Projects Successful 13 
The Project Life Cycle 14 
Project Processes 14 
Summary 15 
1. Scope Management 16 
Initiation of the Project 17 
Project Charter 17 
Constraints and Assumptions 18 
Who Are Those Stakeholders? 18 
Cost ...
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C483 WGU PRINCIPLES OF MANAGEMENT- Q&A Correctly Solved 100%
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C483 WGU PRINCIPLES OF MANAGEMENT- Q&A Correctly Solved 100% 
A value chain is the sequence of activities that begins with raw materials. What result does a value chain end with? ANS- Delivery of products & services 
 
What happens when an effective value chain is created? ANS- Profit margins are increased 
Industry and market, competitor analysis, and social analysis are examples of which step in strategic planning process? ANS- Analysis of external opportunities and threats 
 
Skilled manageme...
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9e Chapter 13 Test Bank
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MULTIPLE CHOICE 
1. Which of the following points of the Deming’s 14 points discusses about creating and publishing to all 
employees a statement of the aims and purposes of the company or other organization, and the 
management demonstrating constantly their commitment to this statement? 
a. Point 7 
b. Point 14 
c. Point 1 
d. Point 12 
ANS: C DIF: Difficulty: Easy NAT: BUSPROG: Analytic 
TOP: A-Head: Leadership Competencies and Practices KEY: Bloom's: Knowledge 
2. Point 7 of Deming’s 14...
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CIS720 Exam 2 Questions and answers; all correct
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CIS720 Exam 2 Questions and answers 
1.	 	means the project’s processes and products meet written specifications. 
a.	Conformance to requirements	c.	Project feasibility 
b.	Fitness for use	d. Benchmarking 
2.	 	means that a product can be used as it was intended. 
a.	Conformance to requirements	c.	Critical chain scheduling 
b.	Fitness for use	d. Free slack 
3.	Process improvement plan, quality metrics, and quality checklists are the outputs of the 	 
process of project quality management. 
...
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Quality Management Assignment
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Contents 
Quality Management Assignment 
 
1- A Background To Total Quality……… Management…………………………….. 
2- Background…………………………...... 
3- Criteria…………………………………… 
4- Obstacles in TQM………………………. 
5- William Edwards Deming:…………… 
6- Deming’s 13 Points…………………….. 
7- Deming Awards………………………… 
8- Deming Cycle:………………………….. 
9- Malcolm Baldridg...
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