Frontline managers Study guides, Class notes & Summaries

LEADERSHIP EXAM 3 WITH COMPLETE SOLUTIONS 100% 1. In an effort to control costs and maximize revenues, the Rehabilitation Unit at Cross Hospital reduced the number of its managers and increased the number of units for which each manager was responsible. Within a year, the number of adverse events on the units had doubled. This may be attributable to: a. The overload of staff nurses. b. Resistance to change by staff. c. A change in reporting systems. d. fewer clinical leaders to remove bar...

What does PSAP stand for: Public Safety Answering Point - ️️is a facility equipped and staffed to receive emergency calls requesting police, fire, EMS and other public safety services via telephone and other communication devices Professionalism is defined by (1.1) - ️️Who you are - inner character, what you do - behavior exhibited and how others perceive you - image projected Ethics (1.2) - ️️implies that it involves an individual's personal, professional and organizational ru...

Activity-Based costing (ABC) Ans: A method of cost accounting designed to identify streams of activity and then to allocate costs across particular business processes according to the mount of time employees devote to particular activities Adapters Ans: Companies that take the current industry structure and its evolution as givens, and choose where to compete. Adverse impact Ans: When a seemingly neutral employment practice has a disproportionately negative effect on a protected group. Ad...

WGU - C483 Principles of Management Conceptual and Decision Skills Skills pertaining to the ability to identify and resolve problems for the benefit of the organization and its members Controlling The management function of monitoring performance and making needed changes Cost Competitiveness Keeping costs low to achieve profits and be able to offer prices that are attractive to consumers Emotional Intelligence The skills of understanding yourself, managing yourself, and deal...

Test Bank for Leading and Managing in Nursing 7th Edition by Yoder Wise (Chapters 1-30) Complete. The manager of a surgical area has a vision for the future that requires the addition of RN assistants or unlicensed persons to feed, bathe, and ambulate patients. The RNs on the staff have always practiced in a primary nursing-delivery system and are very resistant to this idea. What would be the best initial strategy for implementation of this change? a. Exploring the values and feelings of th...

MQM 220 Question and answers rated A+ Manager - correct answer Someone who coordinates and oversees the work of other people so organizational goals can be accomplished; not about personal achievement, about helping others do their work First-Line (Frontline) Managers - correct answer Managers at the lowest level of management who manage the work of non-managerial employees --> need majority technical skills, followed by human, then conceptual skills (supervisors, shift managers, distr...

LOMA 291 Module 1 Exam with Correct Answers Updated Regulators and rating agencies expect an insurer to have an ERM program - Answer-When evaluating a company, they review The quality and effectiveness of the company's ERM program The risks the company faces Its strategies for managing risks The following statements pertain to enterprise risk management in a typical financial services company. Select each correct statement. a. ERM targets not only risks that threaten a company's viabil...

WGU - C483 Principles of Management Conceptual and Decision Skills Skills pertaining to the ability to identify and resolve problems for the benefit of the organization and its members Controlling The management function of monitoring performance and making needed changes Cost Competitiveness Keeping costs low to achieve profits and be able to offer prices that are attractive to consumers Emotional Intelligence The skills of understanding yourself, managing yourself, and deal...

Four Functions of management correct answers planning, organizing, leading, controlling Management correct answers defined as (1) the pursuit of organizational goals efficiently and effectively by (2) integrating the work of people through (3) planning, organizing, leading, and controlling the organization's resources. 3 broad skills managers need correct answers technical skills, conceptual and decision skills, interpersonal and communication skills technical skills correct answers th...

MGT 202 UTK EXAM 1 LATEST UPDATE GRADED A+ manager someone who coordinates and oversees the work of other people so organizational goals can be accomplished first-line (or frontline) managers manage the work of nonmanagerial employees who typically are involved with producing the organization's products or servicing the organization's customers (ex: supervisor, shift manager) middle managers those between first-line managers and the top level of the organization, mainly respons...