Genesys cloud architect - Study guides, Class notes & Summaries

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CCP: Genesys Cloud CX Contact Center (Full study set for the CCP) with Complete Solutions
Exam (elaborations) • 9 pages • 2023
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CCP: Genesys Cloud CX Contact Center (Full study set for the CCP) with Complete SolutionsCCP: Genesys Cloud CX Contact Center (Full study set for the CCP) with Complete SolutionsCCP: Genesys Cloud CX Contact Center (Full study set for the CCP) with Complete Solutions Which one of the following Genesys Cloud CX Contact Center features is most useful in getting a customer to the proper agent in the shortest amount of time? 1. Workforce Management 2. ACD 3. Quality Management 4. Script...

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Genesys Cloud CX: Architect Exam & CX: Scripting Tested Exam Questions Reviewed And Revised With Correct Answers Already Passed!!
Exam (elaborations) • 44 pages • 2024 Popular

Genesys Cloud CX: Architect Exam & CX: Scripting Tested Exam Questions Reviewed And Revised With Correct Answers Already Passed!! 1. The Dependency Search feature in Architect allows you to ______ A. Locate the people assigned to a queue B. Search the flows to locate agents in the group C. Locate the flows that have a dependency on any object D. Locate any expressions in Architect - ANSWER a dependency on any object C. Locate the flows that have 2. In the Hold Music ...

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Genesys Cloud Architect Exam Questions and Answers
Exam (elaborations) • 71 pages • 2024
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Genesys Cloud Architect Exam Questions and Answers Outputs 1. AddDays(MakeDateTime(2009, 3, 2, 12, 00, 00), 5) 2. AddDays(MakeDate(2009, 3, 2), 5) - Correct Answer ️️ -1. AddDays(MakeDateTime(2009, 3, 2, 12, 00, 00), 5) -- A DateTime of March 7th, 2009 at 12:00:00PM. 2. AddDays(MakeDate(2009, 3, 2), 5) -- A Date of March 7th, 2009. Define a task - Correct Answer ️️ -A task typically contains a collection of actions designed to perform an assigned task sequentially. The following...