Latest nraef exam 2024 Study guides, Class notes & Summaries

High-quality customer service - ANS Consistently exceeding customers' expectations for products and services received, as well as the level of personal attention provided during the delivery Goals of high-quality customer service: - ANS -Create value for the customer. -Create profit for the operation. Benefits of consistently providing high-quality customer service in an operation: - ANS -Increased customer satisfaction -Increased customer loyalty -Decreas...

A purchase requisition is defined as the details of a department's product - ANS needs sent to the purchaser before the order is placed Purchasers can assure the vendors will provide specified quality by - ANS Checking incoming products in the receiving process and returning those that do not meet standards The par stock approach or par level inventory system requires the - ANS purchaser to determine the level of inventory that must continually be in stock fr...