Nrf customer service 100 - Study guides, Class notes & Summaries

NRF RETAIL INDUSTRY FUNDAMENTALS EXAM QUESTIONS AND ANSWERS LATEST | 100% VERIFIED. Which of the following is most likely to be a role in a retail career? A. Buyer B. Mechanic C. Babysitter D. Therapist A. Buyer From the list below, select the business in the retail industry. A. Doctor's office B. Department store C. Car Repair Shop D. City Park B. Department Store A Person or a company that sells goods and/or services to a customer is called a A. seller B. customer C. consumer ...

NRF Customer Service 100 Questions and Answers 100% CorrectNRF Customer Service 100 Questions and Answers 100% CorrectNRF Customer Service 100 Questions and Answers 100% Correct When balancing service between phone customers and those you may already be helping in the store, you should: • a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the phone • b) Move your in-store customer over by the phone and help both customers at the sam...

NRF Customer Service 100 Questions and Answers 2024 Exam Graded A+ When balancing service between phone customers and those you may already be helping in the store, you should: • a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the phone • b) Move your in-store customer over by the phone and help both customers at the same time • c) Tell your in-store customer that you need to get the phone and she should look around for awhi...

NRF Customer Service 100 questions with verified solutions When balancing service between phone customers and those you may already be helping in the store, you should: • a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the phone • b) Move your in-store customer over by the phone and help both customers at the same time • c) Tell your in-store customer that you need to get the phone and she should look around for awhile a) Excuse y...

When balancing service between phone customers and those you may already be helping in the store, you should: • a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the phone • b) Move your in-store customer over by the phone and help both customers at the same time • c) Tell your in-store customer that you need to get the phone and she should look around for awhile - ANSWER-a) Excuse yourself courteously from your in-store customer...

NRF Customer Service 100 Questions and Answers 2024 Exam Graded A.docx When balancing service between phone customers and those you may already be helping in the store, you should: •a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the phone •b) Move your in-store customer over by the phone and help both customers at the same time •c) Tell your in-store customer that you need to get the phone and she should look around for awhil...

NRF Customer Service 1 Questions and Answers 100% CorrectNRF Customer Service 1 Questions and Answers 100% CorrectNRF Customer Service 1 Questions and Answers 100% CorrectNRF Customer Service 1 Questions and Answers 100% Correct A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - ANSWER-Get to know what the customer wants Which o...

NRF Customer Service 100 Questions and Answers 100% Correct! NRF Customer Service 100 Questions and Answers 100% Correct! NRF Customer Service 100 Questions and Answers 100% Correct! NRF Customer Service 100 Questions and Answers 100% Correct! NRF Customer Service 100 Questions and Answers 100% Correct! NRF Customer Service 100 Questions and Answers 100% Correct! When balancing service between phone customers and those you may already be helping in the store, you sh...

When balancing service between phone customers and those you may already be helping in the store, you should: • a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the phone • b) Move your in-store customer over by the phone and help both customers at the same time • c) Tell your in-store customer that you need to get the phone and she should look around for awhile a) Excuse yourself courteously from your in-store customer saying th...