Nrf customer service 4 - Study guides, Class notes & Summaries

NRF RETAIL INDUSTRY FUNDAMENTALS EXAM QUESTIONS AND ANSWERS LATEST | 100% VERIFIED. Which of the following is most likely to be a role in a retail career? A. Buyer B. Mechanic C. Babysitter D. Therapist A. Buyer From the list below, select the business in the retail industry. A. Doctor's office B. Department store C. Car Repair Shop D. City Park B. Department Store A Person or a company that sells goods and/or services to a customer is called a A. seller B. customer C. consumer ...

NRF Customer service 4 Test Questions with Answers All Correct Your business card or the sales receipt is a good place to make notes for a customer regarding: • Your work schedule so the customer can contact you in the future • The date a special order is due • An upcoming sale • All of the above - Answer-All of the above Customer complaints should be welcomed because they provide an opportunity to: • Do something different for a change • Get customers back to the st...

NRF Customer service 4 Test Questions with Answers All C Your business card or the sales receipt is a good place to make notes for a customer regarding: •Your work schedule so the customer can contact you in the future •The date a special order is due •An upcoming sale •All of the above - Answer-All of the above Customer complaints should be welcomed because they provide an opportunity to: •Do something different for a change •Get customers back to the store so they'...

NRF Customer SNRF Customer Service and Sales - Chapter 4 Performing Your Best NRF Customer Service and Sales - Chapter 4 Performing Your Best NRF Customer Service and Sales - Chapter 4 Performing Your Best ervice and Sales - Chapter 4 Performing Your Best Body language cues - ANSWER-conscious or unconscious gestures and movements that express feelings or intentions. Eight Primary Elements of Body Language - ANSWER-face, eyes, posture, gestures, voice, movement, touch, appearance Service ...

NRF RETAIL INDUSTRY FUNDAMENTALS EXAM QUESTIONS AND ANSWERS LATEST | 100% VERIFIED. Which of the following is most likely to be a role in a retail career? A. Buyer B. Mechanic C. Babysitter D. Therapist A. Buyer From the list below, select the business in the retail industry. A. Doctor's office B. Department store C. Car Repair Shop D. City Park B. Department Store A Person or a company that sells goods and/or services to a customer is called a A. seller B. customer C. consumer ...

Customer Service & Sales Fundamentals by NRF with Complete SolutionsCustomer Service & Sales Fundamentals by NRF with Complete SolutionsCustomer Service & Sales Fundamentals by NRF with Complete Solutions Retailing - ANSWER-the method by which consumers acquire products and services retailer - ANSWER-Receives, stores, displays, and presents the products to Customers. Which of the 6 types of customers are you most like? Explain how this type this type of customer shops. - ANSWER-1. innovat...

NRF RETAIL INDUSTRY FUNDAMENTALS EXAM QUESTIONS AND ANSWERS LATEST | 100% VERIFIED. Which of the following is most likely to be a role in a retail career? A. Buyer B. Mechanic C. Babysitter D. Therapist A. Buyer From the list below, select the business in the retail industry. A. Doctor's office B. Department store C. Car Repair Shop D. City Park B. Department Store A Person or a company that sells goods and/or services to a customer is called a A. seller B. customer C. consumer ...

NRF Customer Sales & Service Review Questions and Answers 100% CorrectNRF Customer Sales & Service Review Questions and Answers 100% CorrectNRF Customer Sales & Service Review Questions and Answers 100% Correct Retailing is comprised of all of the business activities that add value to the products and services customers buy. This includes: 1) merchandise assortment 2) packaging 3) customer service 4) All of the above - ANSWER-All of the above List the elements of the distribution channe...

NRF Customer Sales & Service Exam Review with Correct Answers Retailing is comprised of all of the business activities that add value to the products and services customers buy. This includes: 1) merchandise assortment 2) packaging 3) customer service 4) All of the above - Answer ️️ -All of the above List the elements of the distribution channel in the correct order: Men Want Real Chics - Answer ️️ -Manufacturer, Wholesaler, Retailer, and Customer Ashley Furniture is an example...

NRF Customer service exam study guide with Answers 1. A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants 2. Which of the following are appropriate reasons for following up with a customer? • You are curious whether a gift your customer pur- chased was well received • You finally located an item the customer asked for a wh...