Publix customer service - Study guides, Class notes & Summaries

What gives Publix Smoked Turkey its yellow color? - Natural Hickory wood and the slow roasting of fresh meat. What is the serving size of egg salad for a sub sandwich? - 3oz on a half and 6oz on a full sub. What would you do before you begin cleaning the Deli Traditional Case? - Gather all needed cleaning supplies prior to cleaning. What is the #1 reason why customers would not shop at Publix? - Sanitation issues What is the #1 reason why a customer would think a store is unsanitary? - Poo...

PUBLIX PRODUCE MANAGEMENT TEST PRACTICE QUESTIONS AND ANSWERS 2024. Customer Value - ANS Always look to add value to the role you play,carefully order, and handle products to prevent out of stock and ensure product quality. Intolerance of waste - ANS job efficiency, controlling supply usage, preventing damages, awareness and report losses or theft, recycling Dedicated to the dignity, value, and employment security of our associates - ANS enhancing your role, adding my value and achieving t...

PUBLIX MANAGER TEST 1 NEW TEST EXAM 2024 QUESTIONS AND ANSWERS . 5 steps to customer service - 1. welcome customer 2. use customers name 3. take care of needs 4. thank the customer 5. invite them back Dynamic Selling - Greet Discover Recommend Close Day of Production - the day produced, recieved, or somehow affected (such as frozen) Fifo - first in, first out Tare weight - weight of the container a product is packaged in what is envirox TB, its uses, and location in the store - to c...

Publix Customer Service Questions and Answers 100% Correct | Latest 2024

Publix Customer Service: Complete Study Guide

Publix Customer Service Questions and Answers 100% Correct | Latest 2024

Publix Customer Service QuizWhat are the four steps to Legendary Customer Service? - correct answer 1. Greet the customer. try to use their name if possible. 2. Engage. 3. Create their happily ever after 4. Thank them and invite them back What is our IPB goal for 2022? - correct answer 3.12 What are the four types of money services? - correct answer 1. Checks 2. Gift cards 3. money orders transfers. Why are they money Services? - correct answer They can be used for money Launde...

Publix Customer Service10 Foot, 10 Second Rule - correct answer Speak to and smile at everyone with 10 feet, and greet customers with the first 10 seconds of arriving. Limit Conversation - correct answer Limit conversations with associates. It is unprofessional, and excludes the customer. Focus on the customer is essential to providing customer service. Greet, Engage, Create Happy Ever After, Thank Customer - correct answer These are the four steps to Legendary customer service. I...

Publix Customer Service Quiz Question and answers verified to passPublix Customer Service Quiz What are the four steps to Legendary Customer Service? - correct answer 1. Greet the customer. try to use their name if possible. 2. Engage. 3. Create their happily ever after 4. Thank them and invite them back What is our IPB goal for 2022? - correct answer 3.12 What are the four types of money services? - correct answer 1. Checks 2. Gift cards 3. money orders transfers. Why are the...

Publix Customer Service Quiz